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Exploring the usage behavior of generative artificial intelligence

A case study of ChatGPT with insights into the moderating effects of habit and personal innovativeness

Bibliographic Data

ID21624872
AuthorsQianli Wu (0009-0001-8463-729X, Kyonggi University, corresponding author), Jinyan Tian (Hunan University of Arts and Science), Ziyang Liu (0000-0002-7761-5674, Kyonggi University)
Year2025
Volume44
Issue9
Pages8190-8203
Publication date2025-05-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCurrent Psychology (JOURNAL)
Journal identifiersISSN: 1046-1310 • E-ISSN: 1936-4733
PublisherSpringer Science and Business Media LLC (PUBLISHER)
DOI10.1007/s12144-024-07193-w
OpenAlexW4406009314
LanguageEN
Citations received7
References cited49

This study, using ChatGPT as a case, based on the Unified Theory of Acceptance and Use of Technology 3 (UTAUT3) model, explores university students’ attitudes, Behavioral Intentions (BI), and influencing factors towards Generative Artificial Intelligence (GenAI). It focuses on two crucial moderating variables: Habit (H) and Personal Innovativeness (PI). The goal is to uncover the mechanisms through which H and PI influence GenAI BI, providing a deeper understanding of GenAI Usage Behavior (UB). This study conducted a comprehensive survey of 510 college students, utilizing SPSS 26.0 and AMOS 24.0 for data analysis. Results reveal significant positive impacts of Performance Expectations (PE), Effort Expectations (EE), Social Influence (SI), and Hedonic Motivation (HM) on students’ BI to use ChatGPT, except for Price Value (PV). Additionally, BI significantly influences actual UB. Moderation analysis shows H negatively moderates the BI-UB relationship, indicating its inhibitory effect, while PI positively moderates this relationship, emphasizing the innovative role in promoting GenAI usage. These findings contribute to a theoretical understanding of GenAI UB and offer practical product design and promotion insights

Generative grammar · Habit · Digital Marketing and Social Media · Psychology · Social Psychology · Technology Adoption and User Behaviour · Technology Use by Older Adults · Artificial Intelligence

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Unique citing works7
Citations per year7
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 7

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