A Robot, Meteorologist, and Amateur Forecaster Walk into A Bar
Examining Qualitative Responses to A Weather Forecast Delivered via Social Robot
Bibliographic Data
| ID | 21633362 |
|---|---|
| Authors | Adam M Rainear (0000-0003-4863-3459, Department of Communication and Media, West Chester University of Pennsylvania, West Chester, Pennsylvania, USA, corresponding author), Xianlin Jin (0000-0002-7691-2984, Department of Communication, University of Toldeo, Toledo, OH, USA), Autumn Edwards (0000-0002-5963-197X, School of Communication, Western Michigan Univeristy, Kalamazoo, MI, USA), Chad Edwards (0000-0002-1053-6349, Western Michigan University), Patric R Spence (0000-0002-1793-6871, University of Central Florida) |
| Year | 2021 |
| Volume | 72 |
| Issue | 6 |
| Pages | 1129-1145 |
| Publication date | 2021-11-02 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Communication Studies (JOURNAL) |
| Journal identifiers | ISSN: 1051-0974 • E-ISSN: 1745-1035 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/10510974.2021.2011361 |
| OpenAlex | W4200129307 |
| Language | EN |
| Citations received | 4 |
| References cited | 38 |
The current study examines qualitative responses from participants about their opinions on a weather forecast delivered by a professional meteorologist, an amateur meteorologist, and a social robot standing in for a meteorologist. Through thematic analyses, this study identified that people evaluated each weather forecast agent’s performance based on two major criteria: message factors and messenger factors. Two themes emerged from the category of message factors: an enjoyable/entertaining experience and commentary on the forecast content and information. Five themes were identified under the category of messenger factors: an expectancy violation or uncertainty which made participants uncomfortable, a distraction to the point it impeded focus on the forecast, vocalization concerns, unprofessional delivery, and commentary on the stimuli being “cute”/perceiving it as a joke. Findings further illustrate the expectancy violation people experienced while encountering a robot and/or amateur forecaster. Such knowledge will contribute to human-machine communication literature and offer pragmatic implications for technology development
Amateur · Cognitive psychology · Distraction · Expectancy theory · Political science · Qualitative research · Social science · Sociology · Thematic analysis · AI in Service Interactions · Media Influence and Health · Psychology · Social Psychology · Social Robot Interaction and HRI
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| Unique citing works | 4 |
|---|---|
| Citations per year | 1 |
| Citation span | 2022 - 2024 (3) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 4 |