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Conceptualizing and Operationalizing Empathic Expressions

A Communication Perspective

Bibliographic Data

ID21633459
AuthorsTara Suwinyattichaiporn (0000-0002-8615-7919, California State University System, corresponding author), Laura K Guerrero (0000-0002-4547-8935, Arizona State University), Mark A Generous (0000-0003-0210-4738, California State Polytechnic University)
Year2021
Volume72
Issue3
Pages285-302
Publication date2021-05-04
Open AccessYes
TypeARTICLE
VenueCommunication Studies (JOURNAL)
Journal identifiersISSN: 1051-0974 • E-ISSN: 1745-1035
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/10510974.2021.1899009
OpenAlexW3138471794
LanguageEN
Citations received3
References cited38

This research focuses on developing and providing validation for Empathic Expressions Scale (EES). Three studies were conducted using different samples: (1) a qualitative study that uncovered empathic responses, (2) a quantitative study using exploratory factor analysis to determine subscales for the EES and then test for convergent with empathy quotient and compassionate communication, and divergent validity with narcissism and verbal aggressiveness, and (3) a quantitative study using confirmatory factor analysis to validate the structure of the EES. Results suggest a consistent structure for the EES, which includes five factors on: verbal affirmation, experience sharing, empathic voice, emotional reactivity, and empathic touch. These factors represent, both, verbal and nonverbal communication

Cognitive psychology · Confirmatory factor analysis · Convergent validity · Developmental psychology · Empathic concern · Empathy · Exploratory factor analysis · Narcissism · Nonverbal communication · Operationalization · Personal distress · Perspective-taking · Psychometrics · Structural equation modeling · Communication in Education and Healthcare · Humor Studies and Applications · Media Influence and Health · Psychology · Social Psychology

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Citations per year1
Citation span2023 - 2026 (4)
Highly citedNo

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