Designing Participatory Systems Interventions for Behavioural Change
Integrating Soft Systems Methodology, the Theory of Planned Behavior, and Experiential Learning
Bibliographic Data
| ID | 21651978 |
|---|---|
| Authors | Thanh‐Thao Luong (0000-0002-3932-9423, The Business School RMIT University Vietnam Ho Chi Minh City Vietnam, corresponding author), Minh‐Tuan Tran (0000-0002-0272-2539, School of Science, Engineering, and Technology RMIT University Vietnam Ho Chi Minh City Vietnam), Yin Teng Chew (0000-0002-3275-6174, The Business School RMIT University Vietnam Ho Chi Minh City Vietnam), Yunus Khatri (0000-0001-8020-158X, School of Science, Engineering, and Technology RMIT University Vietnam Ho Chi Minh City Vietnam), Van Ha Quach (0000-0002-8029-3098, The Business School RMIT University Vietnam Ho Chi Minh City Vietnam) |
| Year | 2026 |
| Publication date | 2026-05-11 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Systems Research and Behavioral Science (JOURNAL) |
| Journal identifiers | ISSN: 1092-7026 • E-ISSN: 1099-1743 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1002/sres.70087 |
| OpenAlex | W7160905383 |
| Language | EN |
| References cited | 76 |
Small and medium‐sized enterprises (SMEs) operate within complex sociotechnical systems where behavioural change is shaped by interdependent cognitive, social and structural factors. This study examines a participatory systems intervention with food and beverage SMEs in a coastal tourism context in Vietnam. The intervention integrates Soft Systems Methodology, the Theory of Planned Behavior and LEGO SERIOUS PLAY, using single‐use plastic reduction as a context for systemic learning and capability development. Thirty‐six participants engaged in experiential, facilitated activities to articulate problem boundaries and co‐create feasible change pathways. Pre‐ and post‐intervention surveys assessed self‐reported changes in attitudes, subjective norms, perceived behavioural control and behavioural intentions. Results show statistically significant improvements, particularly in perceived behavioural control and subjective norms. The study examines these psychological determinants as intermediate mechanisms within systems‐based cleaner production transitions, illustrating how behavioural theory and participatory sensemaking can support systemic inquiry and stakeholder alignment in practice
Experiential learning · Interdependence · Psychological intervention · Sensemaking · Sociotechnical system · Soft Systems Methodology · Stakeholder · Systems thinking · Complex Systems and Decision Making · Service and Product Innovation · Sustainable Industrial Ecology
Smallholder farmers' behavioural intentions towards sustainable agricultural practices
Overcoming the barriers to pro-environmental behaviors in the workplace
Application of the Extended Theory of Planned Behavior Model to Investigate Purchase Intention of Green Products among Thai Consumers
Consumers' evaluations of ecological packaging – Rational and emotional approaches
Developing an extended Theory of Planned Behavior model to predict consumers’ intention to visit green hotels
Anticipated emotion in consumers’ intentions to select eco-friendly restaurants
The Science of Training
Pro-environmental behaviors through the lens of the theory of planned behavior
A literature and practice review to develop sustainable business model archetypes
Efficacy of the Theory of Planned Behaviour
Using soft systems methodology to align community projects with sustainability development in higher education stakeholders' networks in a Brazilian university
Lego Serious Play in Psychology
Strengthening sustainable consumption behavior in high school students
Application of the Theory of Planned Behavior to green hotel choice
Risk, uncertainty and the theory of planned behavior
| Citation velocity | historical |
|---|---|
| Highly cited | No |