Bytes and bureaucracy
Unraveling the relationship between digital overload and job attitudes in the public sector
Datos Bibliográficos
| ID | 21652307 |
|---|---|
| Autores | Abdulrazaq Kayode Abdulkareem (0000-0003-0180-8709, University of Ilorin Department of Public Administration, autor de correspondencia) |
| Año | 2025 |
| Páginas | 1-23 |
| Fecha de publicación | 2025-09-23 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | International Journal of Organization Theory and Behavior (JOURNAL) |
| Identificadores de la revista | ISSN: 1093-4537 • E-ISSN: 1532-4273 |
| Editorial | Emerald (PUBLISHER) |
| DOI | 10.1108/ijotb-07-2024-0122 |
| OpenAlex | W4414374813 |
| Idioma | EN |
| Referencias citadas | 59 |
Purpose This study investigates the impact of digital overload on job satisfaction and commitment among Nigerian public sector employees and examines the moderating role of organizational culture. Design/methodology/approach Survey data were collected from purposively sampled Nigerian federal civil servants and analyzed using PLS-SEM. Findings Results confirm digital overload’s negative relationships with job satisfaction and commitment. Supportive organizational cultures buffered these adverse effects. Research limitations/implications The cross-sectional design limits causal inferences. Future longitudinal studies could provide stronger evidence of relationships over time. Practical implications Findings highlight the need to strengthen institutional values of employee care, involvement and development to mitigate digital overload’s negative impacts during public sector digitalization. Originality/value This study provides novel insights into digital overload’s effects in an understudied developing country public sector context, revealing organizational culture’s crucial moderating role
Civil servants · Information overload · Information technology · Job satisfaction · Organizational commitment · Public sector · Survey data collection · Cyberloafing and Workplace Behavior · Technostress in Professional Settings
Job Satisfaction
Crossing to the dark side
PLS-SEM’s most wanted guidance
Affective Commitment as a Core Essence of Organizational Commitment
Exploring the Job Demands–Resources Model of Work Engagement in Government
The Consequences of Technostress for End Users in Organizations
An integrative literature review of employee engagement and innovative behavior
The effects of technostress and switching stress on discontinued use of social networking services
Organizational culture, innovation, and performance
The Impact of Technostress on Role Stress and Productivity
The technostress trifecta ‐ techno eustress, techno distress and design
Perceived information and communication technology (ICT) demands on employee outcomes
The moderating role of employee positive well being on the relation between job satisfaction and job performance.
A new criterion for assessing discriminant validity in variance-based structural equation modeling
Job demands–resources theory
When to use and how to report the results of PLS-SEM
The job demands-resources model of burnout.
A conceptual model of mindful organizing for effective safety and crisis management. The role of organizational culture
Communication Overload in Hospitals
The digital workplace and its dark side
Technostress, anxiety, and depression among university students
Inclusion of JD-R Theory Perspective to Enhance Employee Engagement
Implementing E-government in Lagos State
Predictors of work engagement
Always Connected
Organizational cultures that support community
Government of Canada's teleworking and hybrid policies in the aftermath of the Covid‐19 pandemic
The Lagged Effects of Job Demands and Resources on Organizational Commitment in Federal Government Agencies
The measurement of organizational commitment
| Velocidad de citación | historical |
|---|---|
| Altamente citado | No |