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Factors affecting stakeholder's levels of satisfaction with community partnership association in Rayong Province, Thailand

Bibliographic Data

ID2168928
AuthorsSiwatt Pongpiachan (0000-0003-1062-7627)
Year2018
Volume28
Issue7
Pages903-927
Publication date2018-10-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Human Behavior in the Social Environment (JOURNAL)
Journal identifiersISSN: 1091-1359 • E-ISSN: 1540-3556
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/10911359.2018.1477644
OpenAlexW2884514714
LanguageEN
Citations received2
References cited23

Corporate social responsibility (CSR) studies have investigated the differences among five parameters: gender, age, education, income, and occupation; however, the findings are generally dissimilar. For instance, no comprehensive concordance has been reached on the performance and importance of the differences among those five parameters regarding stakeholder expectations and perceptions of CSR activities. Some voluminous investigations have revealed that the literature does not discuss the essential importance of the differences among the five parameters, and as a consequence, the magnitude of such differences is unexplained. This research analyses the quantitative and qualitative significances of the differences among the five parameters in stakeholder satisfaction level and perceptions of CSR activities conducted by the Community Partnership Association in Rayong Province, Thailand. Overall satisfaction levels positively correlated with education and age, indicating that intellectual background and personal experiences considerably influence the perceptions of CSR activities. This study assists policymakers and industrial sectors to launch the most practical strategies for plotting, scheming, implementing, and evaluating sustainability initiatives

Association (psychology · Business · Corporate social responsibility · General partnership · Perception · Political science · Public relations · Socioeconomics · Sociology · Stakeholder · Sustainability · Corporate Social Responsibility Reporting · Environmental Sustainability in Business · Psychology · Sustainable Supply Chain Management · Ecology

  • Parameters Influencing Citizens’ Levels of Satisfaction

    Open Access•Siwatt Pongpiachan, Thunyanee Pothisarn et al.•Asian Social Science•2021

  • Variables that influence stakeholder satisfaction with the creation of corporate images of Thailand’s National Housing Authority

    Siwatt Pongpiachan•Journal of Human Behavior in the…•2019

  • How does corporate social responsibility contribute to firm financial performance? The mediating role of competitive advantage, reputation, and customer satisfaction

    Open Access•Sayedeh Parastoo Saeidi, Saudah Sofian et al.•Journal of Business Research•2015

  • The Impact of Board Diversity and Gender Composition on Corporate Social Responsibility and Firm Reputation

    Open Access•Stephen Bear, Nihaal Rahman et al.•Journal of Business Ethics•2010

  • Drivers of Environmental Behaviour in Manufacturing SMEs and the Implications for CSR

    Open Access•David Williamson, Gary Lynch-Wood et al.•Journal of Business Ethics•2006

Unique citing works2
Citations per year0,29
Citation span2019 - 2021 (3)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 2

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