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Marketing, congestion, and demarketing in Utah’s National Parks

Bibliographic Data

ID21689786
AuthorsTatiana Drugova (0000-0002-7574-6515, Utah State University), Man‐Keun Kim (0000-0002-0205-9618, Utah State University, corresponding author), Paul M Jakus (0000-0001-9261-3709, Utah State University)
Year2021
Volume27
Issue8
Pages1759-1778
Publication date2021-12-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueTourism Economics (JOURNAL)
Journal identifiersISSN: 1354-8166 • E-ISSN: 2044-0375
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/1354816620939722
OpenAlexW3044914520
LanguageEN
Citations received6
References cited37

Utah’s Mighty 5 ad campaign was designed to attract out-of-state visitors to southern Utah’s five National Parks (NPs). Using the synthetic control method, we find the campaign to have contributed to rapid visitation growth at Arches, Canyonlands, and Capitol Reef NPs. No ad campaign effect was found for Bryce Canyon and Zion NPs, which implies that recent increased visitation at these parks has been driven by the national trends and not the Mighty 5 promotion. Arches, Bryce Canyon, and Zion currently suffer from excess demand (congestion), and the US National Park Service is actively engaged in visitor management efforts to mitigate the environmental pressures associated with overvisitation. The state has responded to congestion by crafting a new “demarketing” campaign to provide a more tailored tourism experience aimed at increasing the value of a visit and diverting potential tourists to high-quality alternative sites selected to match visitor interests

Advertising · Archaeology · Business · Canyon · Cartography · Environmental protection · Geography · National park · Political science · Politics · Tourism · Visitor pattern · Diverse Aspects of Tourism Research · Economic and Environmental Valuation · Recreation, Leisure, Wilderness Management · Marketing

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Unique citing works6
Citations per year1,2
Citation span2021 - 2024 (4)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 3

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