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Creating positive memory in staged experiences through sensory tools

Bibliographic Data

ID21698567
AuthorsIngunn Elvekrok (0000-0002-2353-5281, University of South-Eastern Norway, corresponding author), Pia Gulbrandsøy (University of South-Eastern Norway)
Year2022
Volume25
Issue14
Pages2239-2252
Publication date2022-07-18
Open AccessYes
TypeARTICLE
VenueCurrent Issues in Tourism (JOURNAL)
Journal identifiersISSN: 1368-3500 • E-ISSN: 1747-7603
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13683500.2021.1952943
OpenAlexW3184713816
LanguageEN
Citations received13
References cited33

This research investigates the link between the degree of sensory stimulation and positive memory in staged experiences. First, a field study on how two museums used sensory tools in their experience design was conducted. The findings showed that senses played an important role in experience evaluation. However, the actual effect was often felt on a subconscious level, making it difficult for visitors to distinguish between the importance of different senses. Taking this into account, the second study was conducted with a holistic view of the senses. Data were collected through an online survey distributed to a consumer panel asking the participants to relate to a specific experience. The findings showed a strong relationship between the sensory dimension and positive memory, in part mediated by cognitive and affective dimensions. These findings and the chosen methodology add to the growing knowledge on sensory experience design. From a practical perspective, this study offers important implications for experience providers

Cognition · Cognitive psychology · Perception · Sensory system · Subconscious · Tourism · Aesthetic Perception and Analysis · Computer Science · Culinary Culture and Tourism · Museums and Cultural Heritage · Neuroscience · Psychology

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Citations per year4.33
Citation span2023 - 2026 (4)
Highly citedNo

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