From turbulence to recovery

Tracking the cognition-sentiment-behaviour transformation among Chinese cruise industry stakeholders

Datos Bibliográficos

ID21699254
AutoresShuyi Zhou (0009-0000-0029-5513, Shanghai University of Engineering Science), Xinliang Ye (0000-0003-0181-7250, Shanghai University of Engineering Science), Jiexi Yang (Institute of Epidemiology and Health Care, University College London), Ruihong Sun (0000-0003-0505-9346, Shanghai University of Engineering Science, autor de correspondencia)
Año2025
Volumen28
Número8
Páginas1240-1260
Fecha de publicación2025-04-18
Peer ReviewedSí
Open AccessNo
TipoARTICLE
RevistaCurrent Issues in Tourism (JOURNAL)
Identificadores de la revistaISSN: 1368-3500 • E-ISSN: 1747-7603
EditorialInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13683500.2024.2329778
OpenAlexW4393231992
IdiomaEN
Citas recibidas4
Referencias citadas59

Amid unprecedented challenges brought by the pandemic, understanding the evolving dynamics among key stakeholders in the cruise industry becomes vital for fostering recovery and sustainable growth. This study employs a multi-faceted analytical approach, utilising Python for data collection across multiple channels and integrating Social Network Analysis, LDA Thematic Modelling, Sentiment Analysis, and the Moving Average Method. Our findings illuminate the complex interplay between cognitive adjustments, sentiment shifts, and behavioural changes that characterise stakeholders’ responses throughout the pandemic. We unveil distinctive patterns of sentiment and behavioural adaptation among different stakeholder groups, underpinned by their specific interests and objectives. The research highlights the critical roles of government and cruise companies in spearheading the industry's revival, emphasising their influential capacity to shape positive sentiment and proactive engagement in the sector's growth. Furthermore, the study reveals the vulnerability of prospective tourists to external adverse events, impacting their perceptions and potential engagement with cruise tourism. By delving into these multifaceted dynamics, this study contributes to a deeper understanding of stakeholder-oriented strategies essential for the orderly recovery and future resilience of China's cruise industry in a post-pandemic world

Business · Cognition · Cognitive psychology · Cruise · Geography · Meteorology · Tourism · Turbulence · Cruise Tourism Development and Management · Diverse Aspects of Tourism Research · Maritime Navigation and Safety · Neuroscience · Psychology · Geology · Marketing · Oceanography