Antecedents and consequences of value co-creation in tourist behaviours

Empirical evidence from smart tourism application

Bibliographic Data

ID21699415
AuthorsJin Liu (0000-0001-5816-2422, Macau University of Science and Technology), J J Liu (0000-0002-2992-2389, Macau University of Science and Technology), Vincent Ting Pong Cheng (Macau University of Science and Technology), Vincent Cheng (0000-0002-6162-4146, Macau University of Science and Technology), Chris Zhu (0000-0003-2475-4897, Shanghai Normal University, corresponding author), Don Wu (0000-0002-3786-0923, Macao University of Tourism)
Year2025
Pages1-17
Publication date2025-06-30
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueCurrent Issues in Tourism (JOURNAL)
Journal identifiersISSN: 1368-3500 • E-ISSN: 1747-7603
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/13683500.2025.2523543
OpenAlexW4411793695
LanguageEN
Citations received1
References cited88

Tourists' attitude towards and intention to use Smart Tourism Applications (STAs) has become a significant focus for researchers and business. Taking STAs as the research background, this study aims to explore the impact of perceived security and interactivity on tourists' perceived trust, perceived value of co-creation and use intention. Based on the analysis of 334 questionnaires, this study finds that perceived security and interactivity can significantly affect tourists' trust, perceived value of co-creation and use intention. The findings of this study improve understanding of how STAs affects the perceived value of co-creation and the use intention of tourists. In addition, the findings are also helpful for improving STA product design

Business · Co-Creation · Empirical evidence · Empirical research · Geography · Industrial organization · Tourism · Value creation · Computer Science · Digital Marketing and Social Media · Service and Product Innovation · Sharing Economy and Platforms · Marketing

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