Satisfaction with Healthcare Services Among rae Community

Bibliographic Data

ID21701376
AuthorsErikene Qelaj (https://dx.doi.org/186023Department of Health Sciences, University for Business and Technology ubt, Pristina, Kosova), Fitim Alidema (https://dx.doi.org/186023Department of Health Sciences, University for Business and Technology ubt, Pristina, Kosova), Hajrullah Fejz (https://dx.doi.org/186023Department of Health Sciences, University for Business and Technology ubt, Pristina, Kosova)
Year2024
Volume32
Issue3
Pages432-440
Publication date2024-09-02
Open AccessNo
TypeARTICLE
VenueInternational Journal on Minority and Group Rights (JOURNAL)
Journal identifiersISSN: 1385-4879 • E-ISSN: 1571-8115
PublisherWalter de Gruyter GmbH (PUBLISHER • DE)
DOI10.1163/15718115-bja10171
OpenAlexW4402246789
LanguageEN
References cited3

Most members of all three communities often live on the margins of society, with high levels of unemployment and low levels of education. Aim – To assess the experiences and satisfaction of the rae community with the health services. Methodology – The research was in the period March – June 2023. The criteria for inclusion were clear and based on this, 120 participants were selected. Results – The participants were treated with respect (80%), they did not feel treated differently from others (78%), there were no obstacles in communication (70%), there were no delays in receiving services (80%) and did not feel discriminated or prejudiced (88%). The 90% of them graded healthcare services as 5 on a scale of 1–5. Conclusions – We can conclude that most of the respondents expressed satisfaction with the health services they received, which was the main goal of our research

Economic growth · Economics · Environmental health · Geography · Health care · Health services · Political science · Unemployment · Health and Wellbeing Research · Medicine · Nursing · Psychology · Social Psychology

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