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Social Innovation in social care services

Actors and roles in the innovation process

Bibliographic Data

ID21723345
AuthorsElisabetta Notarnicola (0000-0002-2753-4323, Government Health and Non Profit (GHNP) Division, CERGAS SDA Bocconi, GHNP Division, Italy), Sara Berloto (0000-0001-7640-5053, Government Health and Non Profit (GHNP) Division, CERGAS SDA Bocconi, GHNP Division, Italy, corresponding author), Eleonora Perobelli (0000-0002-1578-005X, Government Health and Non Profit (GHNP) Division, CERGAS SDA Bocconi, GHNP Division, Italy)
Year2022
Volume24
Issue2
Pages182-207
Publication date2022-02-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenuePublic Management Review (JOURNAL)
Journal identifiersISSN: 1471-9037 • E-ISSN: 1471-9045
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/14719037.2020.1805918
OpenAlexW3082044401
LanguageIT
Citations received5
References cited47

Social Innovation (SI) is receiving considerable attention in the social care field, but much about how SI occurs in this sector is unexplored, especially concerning which actors are involved and in what roles. Thus, this study aimed to contextualize and expand on the current literature on SI, welfare mix, and service innovation by analysing 13 cases of SI experiences in social care in Lombardy, Italy. Findings show that the range of involved actors is wider than expected regarding variety and different roles they play. Namely, the Changemaker and Mastermind-Coordinator roles were crucial in the rise of local-level SI experiences

Business · Political science · Public relations · Service innovation · Social care · Social innovation · Social Welfare · Innovation, Technology, and Society · Innovative Approaches in Technology and Social Development · Medicine · Mental Health and Patient Involvement · Nursing · Marketing

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Unique citing works5
Citations per year2,5
Citation span2024 - 2026 (3)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 5

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