Travelling along the public service co-production road
A bibliometric analysis and interpretive review
Datos Bibliográficos
| ID | 21723849 |
|---|---|
| Autores | Rocco Palumbo (0000-0003-3700-9511, University of Rome Tor Vergata, autor de correspondencia), Mohammad Fakhar Manesh (0000-0001-7821-4533, University of Rome Tor Vergata) |
| Año | 2023 |
| Volumen | 25 |
| Número | 7 |
| Páginas | 1348-1384 |
| Fecha de publicación | 2023-07-03 |
| Peer Reviewed | Sí |
| Open Access | No |
| Tipo | ARTICLE |
| Revista | Public Management Review (JOURNAL) |
| Identificadores de la revista | ISSN: 1471-9037 • E-ISSN: 1471-9045 |
| Editorial | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/14719037.2021.2015222 |
| OpenAlex | W4200570924 |
| Idioma | EN |
| Citas recibidas | 20 |
| Referencias citadas | 156 |
A bibliometric analysis and an interpretive review have been undertaken to advance the debate on public service co-production and public value co-creation, conceiving them as the cornerstones of public service logic. The systematization of 114 articles, which were sorted in 4 clusters through bibliographic coupling, revealed a ‘new normality’ of public service delivery relying on citizens’ involvement as value co-creators. Citizens and regular producers should be empowered to act as partners in co-designing and co-delivering public services. However, the interaction between citizens and regular producers generates value tensions, which should be addressed to avoid backlash on public value generation
Business · Co-Creation · Economics · Normality · Political science · Public relations · Public service · Public value · Sociology · Computer Science · E-Government and Public Services · Psychology · Public Administration · Public Policy and Administration Research · Service and Product Innovation · Marketing
The Bureaucratic Paradox of Citizen Agency
What makes co-production sustainable? A comparative case study of three self-managed homeless programs
The impact of descriptive social norms on coproduction
OK computer
Policy Instruments, Administrative Burdens, and Coproduction Preferences
Public service logic
Participation
How Does Homeownership Shape Public Service Coproduction? Evidence from a Public Complaint System in Beijing, China
Interrogating the effectiveness of service engagement for underserved populations in complex health and social care systems
Exploring the Combinatorial Effects of Collaborative Factors Leading to Higher Degree of Co‐Production
Unpacking digital co-production - A scenario-based framework for comparing digital public services
Defining and Measuring Coproduction
Citizen Acceptance of Co‐Designed Public Sector Innovation
Promoting Citizens' willingness to participate in coproduction in public service through information frames
Enhancing Citizens' Willingness to Engage in Co‐Production
Roles of professionals in value co-creation
Vulnerability in frontline public service
Street-level bureaucracy and Co-creation
Value Creation in the Public Service Ecosystem
Contested waters
From Participation to Co-production
Engaging Public Sector Clients
Recognizing Public Value
Towards a multi-actor theory of public value co-creation
Comparing bibliometric statistics obtained from the Web of Science and Scopus
Correlates of Co-production
Why People Co-Produce
The Multiple Facets of Co-Production
Public value creation through collaborative innovation
Collective Action and the Sustainability of Co-Production
Restoring Trust Through the Co-Production of Public Services
Following the yellow brick road? (Dis)enchantment with co-design, co-production and value co-creation in public services
From public service-dominant logic to public service logic
The potential impacts of digital technologies on co-production and co-creation
Co‐citation analysis, bibliographic coupling, and direct citation
Creating public value through smart technologies and strategies
Web of Science (WoS) and Scopus
Co-production, the third sector and the delivery of public services
Co-Production and the Co-Creation of Value in Public Services
Making Sense of Public Value
It takes Two to Tango? Understanding the C o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives
Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR)
Co-Production, Interdependence and Publicness
Operationalizing Co-Production in Public Services Delivery
(Co)-Contamination as the Dark Side of Co-Production
The art of writing literature review
A Systematic Review of Co-Creation and Co-Production
New Public Governance, the Third Sector, and Co-Production
Citizens and co-production of welfare services
Continuing the development of the public service logic
Co-production ‘thinking’ and performance implications in the case of separate waste collection
Design for experience – a public service design approach in the age of digitalization
International survey evidence on user and community co-delivery of prevention activities relevant to public services and outcomes
Suggestions for Developing Public Service Logic through a Study of Interactive Value Formation
Institutionalised Co-production
Coproduction and cost efficiency
Coproduction, Volunteerism, Privatization, and the Public Interest
Volunteers and Bureaucrats
ICT-enabled co-production of public services
Varieties of co-production in public services
Generating ‘good enough’ evidenc for co-production
Evolution of co-production in the information age
Understanding co-production as a new public governance tool
Changing public service delivery
Towards a Paradigm of Democratic Participation
Coordinating co-production in complex network settings
From Engagement to Co-production
Co-production
Co-production in an Information Age
Co-production and Third Sector Social Services in Europe
Social Economy and Home Care Services in Quebec
Involving rural older people in service co-production
All hands on deck to tweet #sandy
From e-government to we-government
Guidance on Conducting a Systematic Literature Review
Citizen Coproduction
Neighborhood Organizations and The Coproduction of Public Services
A Public Management Road Less Travelled
Understanding Public Service Innovation as Resource Integration and Creation of Value Propositions
Public Value as the Focus of Strategy
Co‐Production of Public Services in Australia
The problem and promise of coproduction
Representative Bureaucracy, Organizational Integrity, and Citizen Coproduction
Exploring the Determinants of Nonprofit Coproduction of Public Service Delivery
Citizen Coproduction
The Cross-Cutting Review of the Voluntary Sector
Power dynamics and collaborative mechanisms in co-production and co-design processes
Inside co‐production
Implementing Consumer Choice in Long‐term Care
Making the Technological Transition – Citizens' Encounters with Digital Pension Services
Interaction of the Voluntary and Governmental Sectors
Does Co-Production Lead to the Creation of Public Value? Balancing the Dimensions of Public Value Creation in Urban Mobility Planning
Networked Coproduction of Public Services in Virtual Communities
Financial Rewards Do Not Stimulate Coproduction
Challenging the necessity of New Public Governance
Beyond co‐production
Citizenship and the Production of Public Recreation
Who you are/where you live
Activating collective co-production of public services
Public services management and co-production in multi-level governance settings
Why people co-produce within activation services
The impact of co-production on frontline accountability
Why engage in co-production of public services? Mixing theory and empirical evidence
The journal coverage of Web of Science and Scopus
Hybridity, Coproduction, and Third Sector Social Services in Europe
Software survey
Coproduction and Equity in Public Service Delivery
Distinguishing Different Types of Coproduction
Exploring the Role of Nonprofits in Public Service Provision
Representative Bureaucracy
Representative Bureaucracy and the Willingness to Coproduce
Varieties of Participation in Public Services
Citizen Participation and the Neighborhood Context
Public/Private Relations and Service Delivery
Consumers as Coproducers of Public Services
Co-experience, co-production and co-governance
Can Government Initiatives Increase Citizen Coproduction? Results of a Randomized Field Experiment
Institutional Change and Coproduction of Public Services
User co-production of public service delivery
Knowing public services
| Obras citantes distintas | 20 |
|---|---|
| Citas por año | 5 |
| Intervalo de citas | 2022 - 2026 (5) |
| Velocidad de citación | current |
| Altamente citado | No |
| Tipos de cita | Neutras: 19 |