An Experimental Study of Message Strategies for Mobile Alerts and Warnings
Bibliographic Data
| ID | 21738198 |
|---|---|
| Authors | Elizabeth J Carlson (0000-0003-4079-7205, Central Michigan University), Joshua B Barbour (0000-0001-8384-7175, The University of Texas at Austin) |
| Year | 2023 |
| Volume | 24 |
| Issue | 3 |
| Publication date | 2023-08-01 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Natural Hazards Review (JOURNAL) |
| Journal identifiers | ISSN: 1527-6988 • E-ISSN: 1527-6996 |
| Publisher | American Society of Civil Engineers (ASCE) (PUBLISHER • US) |
| DOI | 10.1061/nhrefo.nheng-1721 |
| OpenAlex | W4362469130 |
| Language | EN |
| Citations received | 2 |
| References cited | 37 |
Dr. Dennis Mileti devoted his career to the study of public warnings disseminated through mass media, word of mouth, and, later, mobile technologies. To date, research on mobile public warnings has focused on standardized elements of messages (e.g., the common alerting protocol). During this same period, however, a variety of private, public, and governmental organizations have adopted mobile alert technologies to disseminate a diverse variety of free-form (nonstandardized) messages. We investigated how the evidence-based guidance developed for mobile public warnings applies to this broader class of free-form mobile alerts and warnings (FMAWs). This study reports an experimental comparison of US residents’ (N=299) reactions to notional free-form mobile messages about a safety risk. Experimental conditions compared messages that included safety instructions, ways to seek additional information, expressions of empathy, and emphasizing choice (“choice forward”). Results indicated that message efficacy was greater for FMAWs that gave safety instructions rather than just notifications. Choice-forward FMAWs produced both message efficacy and safety efficacy, or confidence that the person could make a good safety decision for the situation. Application: When the location, timing, and severity of an emergent risk are ambiguous, or when for public safety organizations, they have not yet reached a threshold appropriate for wireless emergency alert messages, a free-form message disseminated through mobile technologies or social media could use choice-forward language and links to more detailed information about possible self-protective action to facilitate just-in-time pre-event education and preparedness
Computer security · Dissemination · Information Dissemination · Internet privacy · Mobile device · Mobile technology · Preparedness · Social media · Telecommunications · World Wide Web · Computer Science · Evacuation and Crowd Dynamics · Public Relations and Crisis Communication · Risk Perception and Management
Crisis and Emergency Risk Communication as an Integrative Model
Cerc as a Theoretical Framework for Research and Practice
On the Functional Properties of Perceived Self-Efficacy Revisited
Best Practices in Crisis Communication
Communication of emergency public warnings
The social psychology of public response to warnings of a nuclear power plant accident
Milling and Public Warnings
Health Promotion by Social Cognitive Means
The theory of planned behavior
Information seeking behavior about obesity among South Koreans
Exemplification Effects in the Promotion of Safety and Health
Communicating Environmental Risk in Multiethnic Communities
No heat, no electricity, no water, oh no
Human Systems in Extreme Environments
The Role of Searching in Shaping Reactions to Earthquake Risk Information
Warnings during Disaster
| Citations per year | 1 |
|---|---|
| Citation span | 2024 - 2024 (1) |
| Highly cited | No |