A systematic narrative review of agent persona on learning outcomes and design variables to enhance personification
Bibliographic Data
| ID | 21744115 |
|---|---|
| Authors | Robert O Davis (0000-0002-6570-4477, English Linguistics and Language Technology, Hankuk University of Foreign Studies, Imun-ro, Dongdaemun-gu, Korea), Taejung Park (0000-0002-7709-1890, Kyonggi University), Joseph Vincent (0000-0003-2220-965X, Hankuk University of Foreign Studies) |
| Year | 2021 |
| Volume | 53 |
| Issue | 1 |
| Pages | 89-106 |
| Publication date | 2021-01-02 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Research on Technology in Education (JOURNAL) |
| Journal identifiers | ISSN: 1539-1523 • E-ISSN: 1945-0818 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/15391523.2020.1830894 |
| OpenAlex | W3134927537 |
| Language | EN |
| Citations received | 10 |
| References cited | 33 |
Early researchers suggested that virtual humans (animated pedagogical agents) required a persona if they were to be anthropomorphized by the user. Over the past two decades, research has focused on design features that target the perception of persona in order to increase the anthropomorphization of the agent toward the end of increased learning outcomes. This systematic narrative review analyzes studies that have measured agent persona using the Agent Persona Instrument to assess whether there is evidence that persona increases learning outcomes. Our findings suggest that significantly higher persona ratings have little effect on learning outcomes. However, design features such as facial expressions and gestures were more important moderators of agent persona than voice and agent type, and environmental details such as study domain or student population suggested no clear direction in the perception of persona. The article concludes with a discussion of future directions for study designs and potential frontiers
Art · Gesture · Human–computer interaction · Literature · Narrative · Perception · Persona · Population · Sociology · Computer Science · Design Education and Practice · Empathy and Medical Education · Persona Design and Applications · Psychology · Artificial Intelligence
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The effects of virtual human gesture frequency and reduced video speed on satisfaction and learning outcomes
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Psychological insights into the research and practice of embodied conversational agents, chatbots and social assistive robots
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The Handbook of Research Synthesis and Meta-Analysis
Social cues in multimedia learning
Effects of problem-based learning
Factors affecting students’ self-efficacy in higher education
The Case for Social Agency in Computer-Based Teaching
The Roles of Animated Pedagogical Agents’ Presence and Nonverbal Communication in Multimedia Learning Environments
| Citations per year | 2 |
|---|---|
| Citation span | 2021 - 2025 (5) |
| Highly cited | No |