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Local leadership in community crisis

Lessons from the electricity billing impasse in Lower Manya Krobo, Ghana

Bibliographic Data

ID21748243
AuthorsGoldman Dodzi Awuku (0009-0007-4488-0643, University of Ghana), Isaac Kofi Biney (0000-0003-3994-5039, University of Ghana, corresponding author)
Year2026
Pages1-21
Publication date2026-07-09
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCommunity Development (JOURNAL)
Journal identifiersISSN: 1557-5330 • E-ISSN: 1944-7485
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/15575330.2026.2699192
OpenAlexW7167799043
LanguageEN
References cited26

The paper reflects on the roles of local community leaders during the Electricity Company of Ghana (ECG) billing crisis in the Lower Manya Krobo Municipal (LMKM) in the Eastern region of Ghana. Using Greenleaf’s servant leadership theory as a normative evaluative framework, the study assessed the extent to which local leaders met or fell short of servant leadership ideals during the crisis. The concurrent mixed-methods design was employed, combining a Likert-type questionnaire administered to 120 community members (CMs) with in-depth interviews with 2 community leaders. The quantitative and qualitative data were analyzed independently and triangulated during interpretation. The results show that the majority of CMs disagreed that local leaders set clear goals, responded quickly to the crisis, involved CMs in decision-making, promoted open communication, or built trust within the community. The qualitative data revealed a divided leadership front, a breakdown in the communication chain between leaders and CMs, and intensifying effects of political interference and unresolved chieftaincy disputes. These results reflect a significant gap between servant leadership ideals and the leadership behaviors that CMs experienced during the crisis. The study recommends investment in proactive leadership capacity building, the development of trust-based leader-CM relationships, and governance frameworks that separate crisis management from political contestation in community settings

Corporate governance · Leadership style · Normative · Politics · Qualitative property · Qualitative research · Servant leadership · Disaster Management and Resilience · Mining and Resource Management · Sustainability and Climate Change Governance

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Highly citedNo

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