Voices from the last mile
The place of emotions in the social impact analysis of access to communication
Bibliographic Data
| ID | 21766440 |
|---|---|
| Authors | Josephine Dionisio (0000-0002-0299-805X, University of the Philippines System), John Andrew Evangelista (University of the Philippines System), Kurtis Heimerl (0000-0002-0989-5440, University of the Philippines System), Cedric Angelo M Festin (University of the Philippines System) |
| Year | 2021 |
| Publication date | 2021-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Plaridel (JOURNAL) |
| Journal identifiers | ISSN: 1656-2534 • E-ISSN: 2508-0504 |
| Publisher | University of the Philippines College of Mass Communication (UP CMC) (PUBLISHER) |
| DOI | 10.52518/2020-01dievhef |
| OpenAlex | W3174791958 |
| Language | EN |
| References cited | 13 |
While cellular technology has become ubiquitous and effective in bridging the digital divide, billions of households around the world remain unconnected and unserved. Increasing income and effective participation in governance are the gold standard in establishing the positive social impact of innovations that seek to provide access to communication in last mile areas, which are usually geographically isolated rural villages. Results from the social impact analysis of the Village Base Station Project (VBTS), using culturally-sensitive oral history, reveal that end-users use emotional terms, such as ginhawa and perhuwisyo in assessing how access to cellular networks affected their everyday life and social relationships. This article contributes to the scholarly discussions on the social impact of cellular technology by understanding end-users’ emotional responses as indicators of social impact. We argue that a more human-centered framework for social impact assessment requires a careful consideration of emotional evaluative statements from silenced communities, or of voices from the last mile
Computer security · Digital divide · Everyday life · Geography · Information and Communications Technology · Mile · Political science · Public relations · Sociology · Computer Science · ICT in Developing Communities
The Use of Mobile Phones by Microentrepreneurs in Kigali, Rwanda
The sociology of emotions
A Grounded Theory of Filipino Wellness (Kaginhawaan)
Mobile phones and the good life
Mobile communication and social capital
Oral History as a Social Justice Project
Digital leisure for development
The Psychological Citizen and the Two Concepts of Social Contract
Community Social Capital and Entrepreneurship
What are emotions? And how can they be measured
The sociology of emotions
Bringing Emotions Into Social Exchange Theory
Social Capital in the Creation of Human Capital
| Citation velocity | historical |
|---|---|
| Highly cited | No |