Can governments rebuild the trust of their citizens through e-government The mediating effect of good governance
Bibliographic Data
| ID | 21784756 |
|---|---|
| Authors | Pathirage Ishani Anuradha (University of Sri Jayewardenepura), Pairote Pathranarakul (0000-0002-7494-2338, National Institute of Development Administration) |
| Year | 2022 |
| Volume | 14 |
| Issue | 4 |
| Pages | 458 |
| Publication date | 2022-01-01 |
| Open Access | No |
| Type | ARTICLE |
| Venue | International Journal of Electronic Governance (JOURNAL) |
| Journal identifiers | ISSN: 1742-7517 • E-ISSN: 1742-7509 |
| Publisher | Inderscience Publishers (PUBLISHER • GB) |
| DOI | 10.1504/ijeg.2022.129320 |
| OpenAlex | W4323522930 |
| Language | EN |
| Citations received | 1 |
The repeated commitment towards studies on trust in government is ample within both academia and practitioners. However, the causes of decreasing trust have been extensively studied. A little was done to restore the decreased trust, especially in developing countries. Thus, in this paper, the author focuses on analysing the effect of e-government and the mediating role of good governance in rebuilding trust in the government of Sri Lanka. Partial least square structural equation modelling (PLS-SEM) was used to test the proposed model by utilising the responses of 281 citizens. Analysis results reveal that the proposed model is acceptable, showing the significant impact of e-government and good governance on trust in government. The results also confirmed the mediating role of good governance in the relationship between e-government and trust in government
Business · Corporate governance · E-Government · Economics · Good governance · Information and Communications Technology · Political science · Public relations · Socioeconomics · Sri lanka · Structural equation modeling · Computer Science · E-Government and Public Services · Law · Finance
| Citations per year | 1 |
|---|---|
| Citation span | 2025 - 2025 (1) |
| Highly cited | No |