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The Impact of Using E-government On Achieving Justice in Obtaining Governmental Services

Reducing the Nepotism as A Mediating Variable

Bibliographic Data

ID21784807
AuthorsLana Al Riyashi (Yarmouk University), Sahem Nawafleh (0000-0002-6111-0364, Yarmouk University)
Year2023
Volume15
Issue4
Publication date2023-01-01
Open AccessNo
TypeARTICLE
VenueInternational Journal of Electronic Governance (JOURNAL)
Journal identifiersISSN: 1742-7517 • E-ISSN: 1742-7509
PublisherInderscience Publishers (PUBLISHER • GB)
DOI10.1504/ijeg.2023.10061222
OpenAlexW4390074221
LanguageEN

The study delved deeply into the significant influence of adopting e-government solutions on two crucial facets of governance: the attainment of justice in accessing governmental services and the mitigation of nepotism within the public sector. The research, conducted through structural equation modelling (SEM), meticulously followed a two-step methodology. Initially, it scrutinised the measurement model, aligning theoretical constructs with collected data and validating the model's reliability and validity. The study's findings found significant theoretical insights in the fields of e-government, justice, and nepotism. First and foremost, they confirm a strong positive connection between the use of e-government and justice, broadening our comprehension of how digital platforms can improve fairness and transparency in the delivery of government services. Secondly, the research underscores the potential of e-government in mitigating nepotism, underscoring its capacity to encourage decision-making based on merit

Business · Computer security · E-Government · Economic Justice · Economics · Information and Communications Technology · Microeconomics · Nepotism · Political science · Politics · Public economics · Computer Science · Islamic Finance and Communication · Law · Mathematics · SMEs Development and Digital Marketing · Taxation and Compliance Studies

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