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Configuring ethical food consumers

Understanding the Failures of Digital Food Platforms

Bibliographic Data

ID2181971
AuthorsC Fuentes (0000-0001-6687-274X, Lund University, corresponding author)
Year2025
Volume18
Issue6
Pages1-19
Publication date2025-11-02
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Cultural Economy (JOURNAL)
Journal identifiersISSN: 1753-0350 • E-ISSN: 1753-0369
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/17530350.2024.2336465
OpenAlexW4396905721
LanguageEN
Citations received1
References cited45

Digital food platforms are being launched, offering consumers convenient access to 'ethical' food. Ensuring the viability of these platforms hinges on attracting and retaining loyal customers. However, recent studies show that despite considerable efforts from market actors, stable platformconsumer relationships are rare in these digitalized food markets. The aim of this paper is to explore and explain why digital food platforms fail to produce stable ethical consumers. The paper draws on an ethnographically inspired study of the meal box market to explore the socio-material configuring of consumers and the resulting consumer arrangements. The analysis shows that while the market devices of meal box providers worked to produce loyal and ethical food consumers, the consumers in this study were not loyal to any one meal box provider. This instability, the paper argues, was the result of both a restless market and restless households. The multiple, often conflicting, and, in some cases, unspecific consumer configurations intensified the households' dynamic tendencies, leading to changes in diets and sustainability focus, the breaking of routines, and the continuous chasing of offers. Because of this, the consumer arrangements formed tended to unravel over time, making the production of stable ethical food consumers difficult

Advertising · Business · Commerce · Food packaging · Food Waste Reduction and Sustainability · Organic Food and Agriculture · Service and Product Innovation · Food Science · Marketing

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Unique citing works1
Citations per year1
Citation span2025 - 2025 (1)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 1
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