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Humanitarian Hospitality

A Framework for Ethical Encounters in Crisis Tourism

Bibliographic Data

ID21864601
AuthorsGeorges El Hajal (0000-0001-7929-8943, Stenden University of Applied Sciences), Rodney Westerlaken (0000-0003-4581-836X, Stenden University of Applied Sciences), Erwin Losekoot (0000-0001-6077-3724, Edith Cowan University)
Year2026
Volume42
Pages4212
Publication date2026-02-01
Open AccessYes
TypeARTICLE
VenueEuropean Journal of Tourism Research (JOURNAL)
Journal identifiersISSN: 1994-7658 • E-ISSN: 1314-0817
PublisherVarna University of Management (PUBLISHER • BG)
DOI10.54055/ejtr.v42i.4351
OpenAlexW7126378660
LanguageEN

This paper introduces humanitarian hospitality as a conceptual framework for understanding relational ethics and care practices in crisis-affected tourism. While volunteer tourism, disaster recovery travel, and solidarity-based travel bring individuals into crisis-affected destinations, the hospitality that unfolds in these non-commercial encounters remains under-theorised. Drawing on philosophical perspectives and exploratory qualitative insights from 145 Red Cross and Red Crescent volunteers and aid workers, the study examines how emotional labour, ethical care, and informal hosting are enacted in contexts of conflict and displacement. The findings both parallel and complicate conventional host–guest dynamics, highlighting the ethical and emotional complexities of providing care under conditions of scarcity and trauma. The proposed Humanitarian Hospitality Framework (HHF) positions humanitarian encounters as an underexplored domain of tourism and hospitality research. It extends hospitality theory by integrating principles of dignity, neutrality, and relational accountability into crisis-driven encounters. While not claiming empirical validation, the paper conceptually grounds the HHF as a starting point for future tourism scholarship, with implications for post-crisis recovery, volunteer mobilisation, and ethical engagement in vulnerable destinations

Accountability · Conceptual framework · Empirical research · Exploratory research · Hospitality · Qualitative research · Scarcity · Tourism · Typology · Diverse Aspects of Tourism Research · Hospitality and Tourism Education · Tourism, Volunteerism, and Development

Highly citedNo

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Open DOIOpen Access
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