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Can website information be a constraint for people with physical disabilities? Assessing an index of national parks’ website content quality and efficiency

Bibliographic Data

ID21864752
AuthorsMaria José Aguilar-Carrasco (0000-0001-9356-6692, Universitat Politècnica de València), Eric Gielen (0000-0002-4591-2914, Universitat Politècnica de València), María Vallés-Planells (0000-0002-5932-0485, Universitat Politècnica de València), F D Galiana (0000-0001-7897-6538, Universitat Politècnica de València)
Year2024
Volume38
Pages3803
Publication date2024-08-01
Open AccessYes
TypeARTICLE
VenueEuropean Journal of Tourism Research (JOURNAL)
Journal identifiersISSN: 1994-7658 • E-ISSN: 1314-0817
PublisherVarna University of Management (PUBLISHER • BG)
DOI10.54055/ejtr.v38i.3298
OpenAlexW4401226815
LanguageEN
References cited13

Internet communication and technologies are invaluable resources to plan nature-based recreation. However, their effectiveness for people with disabilities is limited if their specific informational needs are not adequately addressed. The aim of our research is to investigate and quantify the communicative efficiency of the national parks’ websites. To do so, we provide a tool to enhance the parks' website to increase access to the outdoors for the population evaluated in this paper. The proposed framework combines a Website Accessibility Information Quality Index (WAIQI) and the assessment of the URL’s search engine optimization. The case study shows that there is an information bias that keeps people with disabilities from equally enjoying Spanish national parks. Recommendations are suggested to improve website information to also cover the needs of all intersectional realities to facilitate user decision-making and encourage them to visit the parks

Business · Geography · Internet privacy · Political science · Population · Public relations · Recreation · Sociology · The Internet · Website design · World Wide Web · Computer Science · Digital Marketing and Social Media · Engineering · Media Studies and Communication · Social Media and Politics

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