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Building HIV healthcare worker capacity through telehealth in Vietnam

Bibliographic Data

ID21880986
AuthorsTodd Pollack (0000-0002-0011-5233, Beth Israel Deaconess Medical Center, corresponding author), Vo Thi Tuyet Nhung (Center for Creative Initiatives in Health and Population), Dang Thi Nhat Vinh (Center for Creative Initiatives in Health and Population), Duong Thi Hao (Center for Creative Initiatives in Health and Population), Le Thi Thu Trang (0000-0002-9269-936X, Center for Creative Initiatives in Health and Population), Pham Anh Duc (0000-0001-7714-6364, Center for Creative Initiatives in Health and Population), Nguyễn Văn Kính (Hospital for Tropical Diseases), Nguyen Thi Hoai Dung (Hospital for Tropical Diseases), Duong Lan Dung (Vietnam National Children's Hospital), Nguyen Thi Ninh (Hanoi Centre for Disease Control, Hanoi, Vietnam), Ho Thi Thanh Huyen (Son La Provincial AIDS Committee, Son La, Vietnam), Vo Xuan Huy (Hospital for Tropical Diseases), Duong Minh Hai (Provincial AIDS Committee of HCMC, Ho Chi Minh City, Vietnam), Truong Huu Khanh (Department of Infectious Diseases, Pediatric Hospital No 1, Ho Chi Minh City, Vietnam), Nguyen Thi Thu Hien (0000-0002-8457-8285, Viet Duc Hospital), Pham Tram An Khuong (An Giang University), Nguyen The Trong (Thai Binh University of Medicine and Pharmacy), Nguyen Van Lam (0000-0003-0656-6091, Vietnam National Children's Hospital), Vu Ngoc Phinh (Center for Creative Initiatives in Health and Population), Do Thi Phuong (The Partnership for Health Advancement in Vietnam, Beth Israel Deaconess Medical Center, Hanoi, Vietnam), Đỗ Thị Mỹ Phương (0009-0000-5777-8751, Center for Creative Initiatives in Health and Population), Nguyen Duc Duat (Center for Creative Initiatives in Health and Population), Nguyễn Thanh Liêm (0000-0003-1447-6600, Center for Creative Initiatives in Health and Population), Nguyễn Thanh Bình (0000-0001-7203-3635, Center for Creative Initiatives in Health and Population), Nguyen K Chi (Centers for Disease Control and Prevention, Ho Chi Minh City, Vietnam), Le Ngoc Yen (Centers for Disease Control and Prevention, Hanoi, Vietnam), Lisa A Cosimi (0000-0002-5269-1881, Beth Israel Deaconess Medical Center), Lisa Cosimi (Beth Israel Deaconess Medical Center)
Year2020
Volume5
Issue4
Pagese002166
Publication date2020-04-01
Open AccessYes
TypeARTICLE
VenueBMJ Global Health (JOURNAL)
Journal identifiersISSN: 2059-7908 • E-ISSN: 2059-7908
PublisherBMJ (PUBLISHER • GB)
DOI10.1136/bmjgh-2019-002166
PMID32337087
OpenAlexW3016082754
LanguageEN
Citations received1
References cited27

Development of a robust technical assistance system is an essential component of a sustainable HIV response. Vietnam’s National HIV Program is transitioning from a largely donor-funded programme to one primarily supported by domestic resources. Telehealth interventions are increasingly being used for training, mentoring and expert consultation in high-resource settings and hold significant potential for use as a tool to build HIV health worker capacity in low and middle-income countries. We designed, implemented and scaled up a novel HIV telehealth programme for Vietnam, with the goal of building a sustainable training model to support the country’s HIV workforce needs. Over a 4-year period, HIV telehealth programmes were initiated in 17 public institutions with participation of nearly 700 clinical sites across 62 of the 63 provinces in the country. The telehealth programme was used to deliver certificate training courses, provide clinical mentoring and case-based learning, support programme implementation, provide coaching in quality improvement and disseminate new guidelines and policies. Programme evaluation demonstrated improved health worker self-reported competence in HIV care and treatment and high satisfaction among the programme participants. Lessons learnt from Vietnam’s experience with telehealth can inform country programmes looking to develop a sustainable approach to HIV technical assistance and health worker capacity building

Capacity building · Family medicine · Health care · Political science · Telehealth · Telemedicine · COVID-19 Pandemic Impacts · Healthcare Systems and Reforms · HIV/AIDS Impact and Responses · Medicine · Nursing

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Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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