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The Development and Validation of an Artificial Intelligence Chatbot Dependence Scale

Bibliographic Data

ID22004540
AuthorsXing Zhang (0000-0002-0796-4940, Universidad de Granada), Mingyue Yin (0000-0002-6105-8797, Shanghai University of Sport), Mingyang Zhang (0000-0003-2442-9592, Jishou University), Zhaoqian Li (0000-0001-5599-0257, Universidad de Granada), Hansen Li (0000-0002-6147-1362, Sichuan Agricultural University)
Year2025
Volume28
Issue2
Pages126-131
Publication date2025-02-01
Open AccessYes
TypeARTICLE
VenueCyberpsychology Behavior and Social Networking (JOURNAL)
Journal identifiersISSN: 2152-2715 • E-ISSN: 2152-2723
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1089/cyber.2024.0240
PMID39587942
OpenAlexW4404724208
LanguageEN
Citations received3
References cited35

In recent years, a plethora of artificial intelligence (AI) chatbots have been developed and made available to the public. Consequently, an increasing number of individuals are integrating AI chatbots into their daily lives for various purposes. This trend has also raised concerns regarding AI chatbot dependence. However, a valid and reliable scale to assess AI chatbot dependence is yet to be developed. Therefore, this study was designed to develop and validate an AI chatbot dependence scale. We obtained initial items from previous publications and in-depth interviews. Subsequently, item analysis, exploratory factor analysis (EFA), confirmatory factor analysis (CFA), reliability, and validity analyses were performed to validate the AI chatbot dependence scale. Seventeen items underwent item analysis and EFA, resulting in a single-factor model with eight items explaining 58.42% of the total variance. The CFA indicated that our AI chatbot dependence scale had acceptable model fitting indices, with standardized loadings ranging between 0.50 and 0.76. In addition, this scale exhibited good reliability and validity. Thus, the current AI chatbot dependence scale can effectively evaluate individuals’ dependence on AI chatbots in their daily lives

Cartography · Chatbot · Data science · Geography · Computer Science · Education and Learning Interventions · Mental Health via Writing · Psychology · Technology Use by Older Adults · Artificial Intelligence

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Citations per year3
Citation span2026 - 2026 (1)
Highly citedNo

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