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Metaverse and Consumer Motivations, Behaviors, and Sentiments in the Metaverse

The Case of Meta Horizon Worlds

Bibliographic Data

ID22004541
AuthorsSamy Mansouri (0000-0002-4774-7537, Université d'Orléans, corresponding author), Joseph Kaswengi (0000-0002-3278-0027, Université d'Orléans)
Year2025
Volume28
Issue9
Pages645-648
Publication date2025-09-01
Open AccessYes
TypeARTICLE
VenueCyberpsychology Behavior and Social Networking (JOURNAL)
Journal identifiersISSN: 2152-2715 • E-ISSN: 2152-2723
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/21522715251372846
PMID40853081
OpenAlexW4413970062
LanguageEN
References cited15

The growing prominence of the metaverse has attracted significant attention from individuals, businesses, and organizations due to its immersive and interactive capabilities. This study explores the motivations, experiences, and sentiment of users within the metaverse, focusing on the Horizon Worlds platform. Through a mixed-methods approach based on qualitative interviews of 32 users of the Horizon Worlds metaverse, we identified four primary motivations driving user engagement: self-expression, social interaction, hedonic enjoyment, and utilitarian benefits. Sentiment analysis indicates a generally positive user experience, though technical issues and inappropriate behaviors pose challenges. Our findings provide insights into the behavioral patterns and satisfaction levels of metaverse users, offering implications for both researchers and practitioners in understanding and enhancing user engagement in virtual worlds

Epistemology · Horizon · Human–computer interaction · Metaverse · Physics · Possible world · Social science · Social worlds · Sociology · Virtual reality · Computer Science · Digital Games and Media · Media Influence and Health · Philosophy · Psychology · Virtual Reality Applications and Impacts

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