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Digital Transformation in Healthcare

Investigating Key Determinants of Examining Telemedicine Adoption

Bibliographic Data

ID22006846
AuthorsJeffrey S S Cheah (0000-0001-5783-5445, Universiti Sains Malaysia), Phaik-Hoon Lim (Universiti Sains Malaysia, Gelugor, Malaysia), P E Lim (Universiti Sains Malaysia), Azlan Amran (0000-0002-9747-547X, Universiti Sains Malaysia), Bayu Arie Fianto (0000-0002-0163-2224, Airlangga University, corresponding author), Ade Intan Ismi Nur Anisha (Airlangga University), Chen Gan (0000-0002-5618-1651, Lincoln University)
Year2025
Volume15
Issue4
Publication date2025-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSAGE Open (JOURNAL)
Journal identifiersISSN: 2158-2440 • E-ISSN: 2158-2440
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/21582440251379912
OpenAlexW4416540391
LanguageEN
References cited43

The integration of digital technologies is transforming healthcare, with telemedicine emerging as a pivotal solution. However, its adoption remains uneven, particularly in developing countries. This study examines the factors influencing telemedicine adoption among healthcare professionals in Malaysia, with a specific focus on technology readiness and technology acceptance. The findings reveal that optimism and perceived ease of use significantly influence adoption intent, while perceived usefulness serves as a critical mediator. Additionally, age moderates these relationships, indicating that older healthcare professionals may demonstrate greater reluctance towards telemedicine adoption. By identifying the interplay between technological and demographic factors, this study provides valuable insights into the barriers and enablers of telemedicine adoption, contributing to a more targeted approach in facilitating digital healthcare integration, particularly in resource-constrained settings

Digital health · Digital transformation · eHealth · Health care · Health professionals · Optimism · Telemedicine · Usability · Mobile Health and mHealth Applications · Technology Adoption and User Behaviour · Telemedicine and Telehealth Implementation

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