Patient-initiated violence against dental staff

A survey in faculty clinic settings

Bibliographic Data

ID22071282
AuthorsAvia Fux‐Noy (0000-0001-9815-4443, Hebrew University of Jerusalem, corresponding author), Avia Fux-Noy, Oriane Getter (Hadassah Medical Center), Aviv Shmueli (0000-0002-0343-7342, Hebrew University of Jerusalem), Elinor Halperson (0000-0002-6082-2503, Hebrew University of Jerusalem), Moti Moskovitz (0000-0003-4118-2501, Hebrew University of Jerusalem)
Year2025
Volume13
Pages1630346-1630346
Publication date2025-07-08
Open AccessYes
TypeARTICLE
VenueFrontiers in Public Health (JOURNAL)
Journal identifiersISSN: 2296-2565 • E-ISSN: 2296-2565
PublisherFrontiers Media SA (PUBLISHER • CH)
DOI10.3389/fpubh.2025.1630346
PMID40697848
OpenAlexW4412100256
LanguageEN
References cited18

Background Workplace violence against healthcare personnel is an increasing concern. However, there is limited research on this issue within the dental field. Aim This study aimed to examine the prevalence and characteristics of patient-initiated violence against dental staff. Methods A cross-sectional survey design was utilized, involving a convenience sample of dental clinic staff at Hadassah Medical Center, Jerusalem, Israel. Participants filled out an anonymous questionnaire that assessed patient aggression in three categories: physical violence, verbal abuse, and reputational harm. Additionally, demographic information such as gender, age, role, and years of experience was collected. Results The response rate was 29%. Of the 103 respondents, 73% were females, 79% were dentists; 95% reported experiencing verbal violence, 27% physical violence, and 53% reputational harm at least once in their career. Male staff reported significantly higher rates of reputational harm compared to female staff ( p = 0.025). Dentists experienced significantly more reputational harm than dental auxiliaries ( p = 0.004). No significant differences were found based on clinic specialization or years of experience. Conclusion Dental clinic staff frequently experience high levels of verbal, physical, and reputational violence. It is essential to conduct larger, nationally representative studies in Israel to confirm these findings. Future research should examine the causes and consequences of patient-initiated violence and explore effective prevention and intervention strategies

Family medicine · Medical education · Medical emergency · Healthcare professionals’ stress and burnout · Medical Malpractice and Liability Issues · Medicine · Nursing · Workplace Violence and Bullying

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Open DOIOpen Access