The quality of Syrian healthcare services during Covid-19
A Healthqual Approach
Bibliographic Data
| ID | 22071899 |
|---|---|
| Authors | Lilas Allahham (Arab International University), Sulaiman Mouselli (0000-0002-0019-8892, Arab International University, corresponding author), Mihajlo Jakovljević (0000-0002-9160-6846, University of Kragujevac) |
| Year | 2022 |
| Volume | 10 |
| Pages | 970922-970922 |
| Publication date | 2022-08-11 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Frontiers in Public Health (JOURNAL) |
| Journal identifiers | ISSN: 2296-2565 • E-ISSN: 2296-2565 |
| Publisher | Frontiers Media SA (PUBLISHER • CH) |
| DOI | 10.3389/fpubh.2022.970922 |
| PMID | 36033782 |
| OpenAlex | W4291015930 |
| Language | EN |
| Citations received | 1 |
| References cited | 42 |
Syria is a developing country that face enormous healthcare challenges that aggravated with the outbreak of COVID-19. In the study, we evaluate the perceived healthcare service quality based on hospital type, public and private, using five HEALTHQUAL dimensions. We find that service quality in Syrian private hospitals is perceived better that in public hospitals. However, neither type of hospitals scores exceptionally high in any of the examined HEALTHQUAL dimensions. On the contrary, both hospitals score extremely low in the Improvement dimension. We argue that crowdedness environment, medical staff availability and their low salaries, pricing policies as well as the health insurance system, are to blame for such low perceived quality
Blame · Business · Economic growth · Economics · Health care · Public health · Global Maternal and Child Health · Healthcare Systems and Reforms · Medicine · Nursing · Patient Satisfaction in Healthcare
Measuring Service Quality
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Real GDP growth rates and healthcare spending – comparison between the G7 and the EM7 countries
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A cross-sectional survey of knowledge, attitude and practice (KAP) towards Covid-19 pandemic among the Syrian residents
Public and private hospitals in Bangladesh
| Unique citing works | 1 |
|---|---|
| Citations per year | 1 |
| Citation span | 2026 - 2026 (1) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 1 |