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Development of telemedicine in the Czech Republic from patients’ and other key stakeholders’ perspective

Bibliographic Data

ID22075378
AuthorsJolana Kopsa Těšinová (0000-0001-5998-9763, Charles University, corresponding author), Karolína Dobiášová (0000-0001-9384-1076, Charles University), Zdeněk Dušek, Alena Tobiášová (Charles University)
Year2023
Volume11
Pages1202182-1202182
Publication date2023-10-23
Open AccessYes
TypeARTICLE
VenueFrontiers in Public Health (JOURNAL)
Journal identifiersISSN: 2296-2565 • E-ISSN: 2296-2565
PublisherFrontiers Media SA (PUBLISHER • CH)
DOI10.3389/fpubh.2023.1202182
PMID37937075
OpenAlexW4387876435
LanguageEN
Citations received1
References cited32

Telemedicine is a way to improve healthcare outcomes with greater efficiency for both patients and care providers. The great potential of digital technologies also lies in strengthening the patient-centered approach. The early successes and benefits of telemedicine in the Czech Republic, amplified by the COVID-19, have contributed to the fact that wider implementation of telemedicine is already generally supported at the expert and public levels. Our research focuses on the identification of key issues in the implementation of telemedicine and the challenges of telemedicine in the future, from the perspective of patients and other stakeholders. The study is based on a qualitative research approach, combining focus groups with key stakeholders, patient panels and expert panels (2021–2022). The lack of rules and uncoordinated development of various activities proved to be the main barriers to the integration of telemedicine in the health system. This regulatory uncertainty can generate a number of problems in the patient–doctor relationship in practice, including ethical ones, and can also lead to inequalities in access to healthcare and affect the overall quality of care provided. Furthermore, it has been shown that patients’ interests in the implementation of telemedicine are: 1. a predictable and reliable framework that guarantees them certainty and security in the provision of telemedicine services, 2. telemedicine solutions that increase the availability and efficiency of the care provided while bringing comfort, and 3. user-friendly and simple solutions. At the same time, patients want to understand the new environment and be active participants in the process of digital innovation, including the practical implementation of telemedicine. The research team has developed recommendations for further developments in the implementation of telemedicine that reflect the patient’s interest and can be implemented at three levels – the health system, institutional, and community level. In countries with a well-developed and institutionalized patient movement, the community level can be represented by patient organizations, thus becoming the link between telemedicine policy making and implementation at the individual level of healthcare provision. For the further development of telemedicine, the development of a national strategy involving all key stakeholders, including patients, in the implementation has proven essential

Business · Computer security · Health care · Knowledge management · Political science · Process management · Telemedicine · Computer Science · Healthcare Systems and Public Health · Medicine · Mobile Health and mHealth Applications · Telemedicine and Telehealth Implementation

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Citations per year0.5
Citation span2024 - 2024 (1)
Highly citedNo

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