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Lessons learnt of the Covid-19 contact tracing strategy in Islamabad Capital Territory, Pakistan using systems thinking processes

Bibliographic Data

ID22076005
AuthorsShamsa Zafar (0000-0003-4397-5505, Air University), Carmen Sant Fruchtman, Carmem Sant Fruchman (0000-0002-5276-3515, Swiss Tropical and Public Health Institute), Muhammad Bilal Khalid (0000-0003-3986-7093, corresponding author), Zaeem Zia (Ministry of National Health Services Regulation and Coordination), Fawad Khalid Khan (0000-0002-3908-5932, Ministry of National Health Services Regulation and Coordination), Shahid Iqbal (0000-0001-5681-5995), Daniel Cobos Munoz (0000-0002-5920-1304, Swiss Tropical and Public Health Institute)
Year2022
Volume10
Pages909931-909931
Publication date2022-09-13
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueFrontiers in Public Health (JOURNAL)
Journal identifiersISSN: 2296-2565 • E-ISSN: 2296-2565
PublisherFrontiers Media SA (PUBLISHER • CH)
DOI10.3389/fpubh.2022.909931
PMID36176531
OpenAlexW4295412910
LanguageEN
Citations received2
References cited26

The strategy of test, trace and isolate has been promoted and seen as a crucial tool in the fight against the COVID-19 pandemic. As simple as the slogan sounds, effectively implementing it turns into a complex endeavor with multiple moving parts and the need for multisector collaboration. In this study, we apply a systems thinking lens to analyse the design and implementation of the contact tracing strategy for COVID-19 in the district of Islamabad, Pakistan. The data collection included participatory observation, reflective exercises, key informant interviews and participatory workshops with district health managers and health providers. The information gathered was structured using process and stakeholder mapping to identify the lessons learned of the COVID-19 contact tracing strategy. The results showed that the elements crucial for implementation were, good coordination during a crisis, available resources mobilized effectively and establishment of early active surveillance for contact tracing. Furthermore, the main aspects to be improved were lack of preparedness and existing surveillance systems and task shifting leading to impact on regular health services. The results of this study highlight the importance of developing information systems that are coherent with existing processes and resources, even in times of crisis

Business · Citizen journalism · Contact tracing · Knowledge management · Political science · Preparedness · Process management · Public relations · Slogan · Stakeholder · World Wide Web · Computer Science · COVID-19 Digital Contact Tracing · COVID-19 epidemiological studies · Data-Driven Disease Surveillance · Medicine

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Unique citing works2
Citations per year0.67
Citation span2023 - 2023 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 1

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