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Unlocking sustainable success

The transformative impact of CSR on hotel performance

Bibliographic Data

ID22110013
AuthorsPham Tien Dung (0000-0002-0925-4029, Duy Tan University), Hien Thanh Hoang (0000-0002-1182-078X, FPT University, corresponding author), Nguyen Phi Son (Duy Tan University)
Year2024
Volume10
Issue1
Publication date2024-12-31
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCogent Social Sciences (JOURNAL)
Journal identifiersISSN: 2331-1886 • E-ISSN: 2331-1886
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/23311886.2024.2392025
OpenAlexW4401766264
LanguageEN
Citations received3
References cited48

This study explores the impact of Corporate Social Responsibility (CSR) on hotel performance in Vietnam’s South-Central Coast, highlighting the role of employee engagement, corporate reputation, and pro-environmental behavior. Analyzing data from 646 hotel managers through structural equation modeling, it finds that CSR not only directly improves performance but is also further enhanced by employee engagement and reputation, with pro-environmental behavior serving as a key moderating factor. These insights offer valuable strategies for leveraging CSR towards sustainable development and efficiency in the hospitality sector

Business · Corporate social responsibility · Political science · Public relations · Sociology · Sustainability · Sustainable development · Transformative learning · Corporate Social Responsibility Reporting · Environmental Sustainability in Business · Management and Organizational Studies · Marketing

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Unique citing works3
Citations per year3
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 3

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