Factors influencing emotional intelligence ability among Malaysian managers
A Delphi study
Bibliographic Data
| ID | 22188643 |
|---|---|
| Authors | Vidyavashni Gopala Krishnan (INTI International University), Walton Wider (0000-0002-0369-4082, INTI International University), Leilei Jiang (0009-0005-4074-2062, INTI International University), Surianti Lajuma (0000-0002-2089-6452, Northern University of Malaysia), Jem Cloyd M Tanucan (0000-0002-9697-2618, Cebu Technological University), Lester Naces Udang (0000-0002-8433-5849, University of the Philippines System) |
| Year | 2024 |
| Volume | 8 |
| Issue | 8 |
| Pages | 4176 |
| Publication date | 2024-08-07 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Infrastructure Policy and Development (JOURNAL) |
| Journal identifiers | ISSN: 2572-7923 • E-ISSN: 2572-7931 |
| Publisher | EnPress Publisher (PUBLISHER) |
| DOI | 10.24294/jipd.v8i8.4176 |
| OpenAlex | W4401402197 |
| Language | EN |
| Citations received | 1 |
| References cited | 30 |
The study, focusing on Malaysian managers, employs a two-round Delphi research methodology to identify and rank variables influencing their emotional intelligence at work. The research is structured into five key areas, with factors ranked in ascending order of significance. Empathy and emotional resilience are deemed the most important, followed by emotional and self-awareness, work-life balance and stress management, social awareness and relationship management, learning and development, adaptability and continuous improvement, cultural and organizational dynamics, experience, and age. This study sheds light on the variables impacting Malaysian managers’ emotional intelligence skills and provides a ranking of key factors essential for successful development. It not only offers crucial guidance for personal and professional balance but also provides insightful recommendations for understanding and enhancing emotional intelligence skills in the workplace for Malaysian managers and organizations
Adaptability · Delphi method · Emotional intelligence · Empathy · Knowledge management · Management · Psychological resilience · Applied Psychology · Computer Science · Emotional Intelligence and Performance · Gender Diversity and Inequality · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology
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| Unique citing works | 1 |
|---|---|
| Citations per year | 0,5 |
| Citation span | 2024 - 2024 (1) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 1 |