Measuring the efficiency of four star hotels in Makarska-Croatia using data envelopment analysis

Bibliographic Data

ID22189859
AuthorsMarijana Jurišić Mustapić (University of Split, corresponding author)
Year2024
Volume8
Issue5
Pages5805
Publication date2024-05-09
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Infrastructure Policy and Development (JOURNAL)
Journal identifiersISSN: 2572-7923 • E-ISSN: 2572-7931
PublisherEnPress Publisher (PUBLISHER)
DOI10.24294/jipd.v8i5.5805
OpenAlexW4396762907
LanguageEN
References cited13

This study explores the scale efficiency of four star hotels in a small tourist destination in Croatia. The number of overnight stays and the increase in hotel beds are two indicators of the development of a tourist destination. Among the accommodation facilities, hotels play a significant role in the development of a tourist destination, but they are increasingly facing a labor force crisis. Data envelopment analysis is used to rank hotels by efficiency coefficient. The aim of the paper is to investigate the efficiency of the hotel by taking certain inputs and outputs, which are explained in detail in the paper. The paper uses the CCR (Charnes, Cooper, and Rhodes) and BCC (Banker, Charnes, and Cooper) models to calculate hotel scale efficiency and also presents an overview of previous research around the world

Astrophysics · Business · Data envelopment analysis · Envelopment · Operations research · Physics · Statistics · Computer Science · Efficiency Analysis Using DEA · Islamic Finance and Banking Studies · Mathematics · Regional Development and Management Studies

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