Reimagining Education Through Ai Chatbots
Innovation and Implications
Bibliographic Data
| ID | 22195082 |
|---|---|
| Authors | Darshana Desai (0000-0001-5458-4994, Indira Gandhi Medical College, corresponding author) |
| Year | 2024 |
| Volume | 5 |
| Issue | 5 |
| Publication date | 2024-05-31 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | ShodhKosh: Journal of Visual and Performing Arts (JOURNAL) |
| Journal identifiers | ISSN: 2582-7472 • E-ISSN: 2582-7472 |
| Publisher | Granthaalayah Publications and Printers (PUBLISHER • IN) |
| DOI | 10.29121/shodhkosh.v5.i5.2024.5688 |
| OpenAlex | W4412101415 |
| Language | EN |
| References cited | 11 |
Artificial Intelligence (AI) chatbots are fundamentally reshaping modern education by offering scalable, personalized learning and automating administrative workflows. This paper presents a comprehensive review of peer-reviewed research from 2016 to 2024, evaluating the capabilities, advantages, limitations, and ethical concerns associated with AI-powered conversational agents in diverse educational settings. The findings reveal that AI chatbots hold significant promise for improving student engagement, tailoring instruction to individual needs, and enabling 24/7 support. However, challenges remain, including insufficient emotional intelligence, potential biases in training data, risks to student data privacy, and issues related to the integration of chatbots into legacy Learning Management Systems (LMS). To maximize their benefits and mitigate these limitations, future research and development should prioritize the creation of emotionally aware, contextually adaptive, and ethically governed chatbot systems. This paper also provides practical recommendations for educators, researchers, and policymakers committed to fostering inclusive, effective AI-enhanced classrooms
Business · Knowledge management · AI in Service Interactions · Computer Science · Intelligent Tutoring Systems and Adaptive Learning · Online Learning and Analytics · Psychology
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Interacting with educational chatbots
A review of opportunities and challenges of chatbots in education
Enabling adaptive, personalised and context-aware interaction in a smart learning environment
Chatbots and the new world of HCI
Systematic review of research on artificial intelligence applications in higher education – where are the educators
| Highly cited | No |
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