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Niceness or toughness? Gendered norms as regulators of employee communication of risks and problems

Bibliographic Data

ID22203191
AuthorsKristina Hermansson (0000-0002-9213-6233, University of Gothenburg, corresponding author), Erica Nordlander (0000-0001-7635-2895, University of Gothenburg), Lotta Dellve (0000-0003-0480-1895, University of Gothenburg)
Year2025
Volume11
Pages101574
Publication date2025-01-01
Open AccessYes
TypeARTICLE
VenueSocial Sciences & Humanities Open (JOURNAL)
Journal identifiersISSN: 2590-2911 • E-ISSN: 2590-2911
PublisherElsevier BV (PUBLISHER)
DOI10.1016/j.ssaho.2025.101574
OpenAlexW4410357935
LanguageEN
References cited35

Various forms of silence counteract the idea of an open organisation. A work environment in which employees express themselves freely about risks and problems, is a prerequisite for a sustainable and safe working environment. Diverse types of risks and problems must be detected, discussed and when relevant reported and subsequently managed. In relation to other factors, gender-stereotypical norms influence safety and health management, and affect communication regarding risks and injuries. By using focus groups and individual interviews, this study aims to investigate how employees' silence and communication about risks and problems in the workplace relate to gender norms, focusing municipal organisations in Sweden. The theoretical starting point is a critical gender perspective, focusing employee communication and silence. The research questions are: (i) What gendered norms can be found in employees' communication regarding risks and problems at work? (ii) How are these norms being manifested verbally? (iii) In what ways may these norms affect employee communication including silence? Analyses of clusters of gendered norms influencing employees’ communication about risks and problems at their workplace identified two themes: norms of toughness and norms of niceness. Both of them may pave the way for a workplace culture, where employees withhold information to avoid negative consequences; hence striving to maintain their position in the group rather than contributing to a safer, better-functioning working environment for everyone

Business · Composite material · Law and economics · Political science · Public relations · Risk communication · Sociology · Toughness · Emotional Intelligence and Performance · Gender Diversity and Inequality · Job Satisfaction and Organizational Behavior · Materials Science

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