The cause and risk governance of coupon clipping in the platform economy

In recent years, as internet becomes an important thruster for global industrial transformation and upgrading, reformation of corporate business models and cyber marketing as well as popularity of new thriftism, the platform economy witnesses a rapid development. Econnoisseur (also called as deal hunter) has been the "moth (speculator)" of the platform economy. Meituan, as a platform-based internet company, mainly fulfills its business operation in an O2O e-commerce mode, gaining profits from the stakeholders at both ends of the platform. However, in recent years, the policies of largely different delivery driver fees and high taxi subsidies stipulated by Meituan unexpectedly make the users who are supposed to get benefits fall victim of "coupon clipping". At present, the thriving development of the platform economy has brought main challenging issues, including how to supervise "coupon clipping" behavior, and how government, social organizations and the public play their due roles, coordinate with each other and jointly promote the normative development of the platform economy. Based on literature analysis, this research takes Li Moujia's "coupon clipping" case as an example to explore the causes and existing risks of "coupon clipping" in the platform economy. Furthermore, the risks hiding in the business operation process of the platform economy are revealed. Lastly, reasonable risk governance suggestions are provided to aid the beneficial operation of the platform economy

Business · Corporate governance · Coupon · Digital economy · Economics · Economy · Industrial organization · Political science · Popularity · Blockchain Technology Applications and Security · Computer Science · Digital Platforms and Economics · Sharing Economy and Platforms · Finance