Contingent reward versus punishment and compliance behavior
The mediating role of affective attitude and the moderating role of operational capabilities of artificial intelligence
Bibliographic Data
| ID | 22235442 |
|---|---|
| Authors | Nan Zhu (0000-0002-2539-6799, Fujian Jiangxia University, corresponding author), Yuxin Liu (0000-0001-9753-2617, University of International Business and Economics), Jianwei Zhang (0000-0002-5491-1745, Beijing Institute of Technology), Na Wang (0000-0003-1102-8220, Huaqiao University) |
| Year | 2023 |
| Volume | 10 |
| Issue | 1 |
| Publication date | 2023-09-19 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Humanities and Social Sciences Communications (JOURNAL) |
| Journal identifiers | ISSN: 2662-9992 • E-ISSN: 2662-9992 |
| Publisher | Springer Science and Business Media LLC (PUBLISHER) |
| DOI | 10.1057/s41599-023-02090-2 |
| OpenAlex | W4386845288 |
| Language | EN |
| Citations received | 2 |
| References cited | 58 |
Previous research has long focused on the positive effect of contingent reward on employees’ psychological states and outcomes. Recent studies show that contingent punishment can also positively impact employees’ outcomes. Whether contingent reward can improve employees’ compliance behavior more than punishment can, has not been adequately studied. Exploring this issue can help researchers understand contingent reward and punishment from the perspective of the relationship norms between leaders and employees. Drawing on the planned behavior theory and cognitive appraisal theory, we developed and tested a model specifying why and how contingent reward (relative to contingent punishment) increase employees’ compliance behavior. Using a scenario-based experiment across two-stage surveys of 309 participants, we found that contingent reward (relative to contingent punishment) could influence compliance behavior by increasing and decreasing distinct types of affective attitudes (i.e., self-esteem and anxiety). Moreover, the perceived operational capabilities of artificial intelligence (AI) moderated the effect of contingent reward on self-esteem and anxiety. High perceived operational capabilities of AI enhanced the positive effect of contingent reward (relative to contingent punishment) on self-esteem and its negative effect on anxiety as well. This research yields innovative insights for the improvement of compliance behavior
Anxiety · Cognition · Behavioral Health and Interventions · Death Anxiety and Social Exclusion · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology
Society and the Adolescent Self-Image
Can Businesses Effectively Regulate Employee Conduct? The Antecedents of Rule Following in Work Settings
Are anxious workers less productive workers? It depends on the quality of social exchange.
Artificial intelligence for decision making in the era of Big Data – evolution, challenges and research agenda
Perceived behavioral control moderating effects in the theory of planned behavior
The Mini-Ipip Scales
The Short-lived Benefits of Abusive Supervisory Behavior for Actors
Experiential and instrumental attitudes
Relationships between leader reward and punishment behavior and subordinate attitudes, perceptions, and behaviors
On the evaluation of structural equation models
Stress, appraisal, and coping
The theory of planned behavior
Common method biases in behavioral research
Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models
Evaluating Structural Equation Models with Unobservable Variables and Measurement Error
Emotional conflict and trauma
Self-esteem predicts positive affect directly and self-efficacy indirectly
An Eye for an Eye? Third Parties’ Silence Reactions to Peer Abusive Supervision
Workplace relationships and employees' proactive behavior
Self-Esteem and Mathematics Achievement of Elementary Qatari Students
Does daily proactivity affect well‐being? The moderating role of punitive supervision
Entering an upward spiral
Strategic reward and altruistic punishment support cooperation in a public goods game experiment
Procedural justice and compliance behaviour
Top down or bottom up? Evidence from the longitudinal development of global and domain-specific self-esteem in adulthood
The Examination of Psychological Factors and Social Norms Affecting Body Satisfaction and Self‐Esteem for College Students
Reconsidering Baron and Kenny
| Citations per year | 1 |
|---|---|
| Citation span | 2024 - 2025 (2) |
| Highly cited | No |