Voice assistants in private households
A conceptual framework for future research in an interdisciplinary field
Bibliographic Data
| ID | 22236604 |
|---|---|
| Authors | Bettina Minder (0000-0002-5874-4999, Lucerne University of Applied Sciences and Arts), Patricia Wolf (0000-0002-1242-6514, University of Southern Denmark, corresponding author), Matthias Baldauf (0000-0002-1876-5082, Ostschweizer Fachhochschule OST), Surabhi Verma (0000-0001-7641-0637, University of Southern Denmark) |
| Year | 2023 |
| Volume | 10 |
| Issue | 1 |
| Pages | 173-173 |
| Publication date | 2023-04-19 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Humanities and Social Sciences Communications (JOURNAL) |
| Journal identifiers | ISSN: 2662-9992 • E-ISSN: 2662-9992 |
| Publisher | Springer Science and Business Media LLC (PUBLISHER) |
| DOI | 10.1057/s41599-023-01615-z |
| PMID | 37096242 |
| OpenAlex | W4366599547 |
| Language | EN |
| Citations received | 1 |
| References cited | 153 |
The present study identifies, organizes, and structures the available scientific knowledge on the recent use and the prospects of Voice Assistants (VA) in private households. The systematic review of the 207 articles from the Computer, Social, and Business and Management research domains combines bibliometric with qualitative content analysis. The study contributes to earlier research by consolidating the as yet dispersed insights from scholarly research, and by conceptualizing linkages between research domains around common themes. We find that, despite advances in the technological development of VA, research largely lacks cross-fertilization between findings from the Social and Business and Management Sciences. This is needed for developing and monetizing meaningful VA use cases and solutions that match the needs of private households. Few articles show that future research is well-advised to make interdisciplinary efforts to create a common understanding from complementary findings—e.g., what necessary social, legal, functional, and technological extensions could integrate social, behavioral, and business aspects with technological development. We identify future VA-based business opportunities and propose integrated future research avenues for aligning the different disciplines’ scholarly efforts
Business · Conceptual framework · Data science · Engineering ethics · Knowledge management · Management science · Political science · Private sector · Social science · Sociology · AI in Service Interactions · Computer Science · Engineering · FinTech, Crowdfunding, Digital Finance · Sharing Economy and Platforms
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| Unique citing works | 1 |
|---|---|
| Citations per year | 0,5 |
| Citation span | 2024 - 2024 (1) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 1 |