A Stakeholder-Centric Corporate Social Responsibility Communication Framework

A Responsible Leadership Perspective

Bibliographic Data

ID22257464
AuthorsDavid Walsh (0000-0003-4950-6830, University of South Africa), Janette Hanekom (0000-0002-7355-1271, University of South Africa)
Year2025
Pages2259-2271
Publication date2025-09-17
Open AccessYes
TypeARTICLE
VenueE-Journal of Humanities Arts and Social Sciences (JOURNAL)
Journal identifiersISSN: 2720-7722 • E-ISSN: 2720-7722
PublisherNoyam Publishers (PUBLISHER)
DOI10.38159/ehass.20256103
OpenAlexW4414280818
LanguageEN
References cited28

This study argues that corporate social responsibility (CSR) communication should incorporate responsible leadership (RL) principles to improve stakeholder-centrism and address societal expectations about sustainability, ethics, and organisational accountability. While existing research acknowledges CSR communication, few studies apply an RL lens to promote stakeholder-centric approaches. This conceptual study critically reflected on, holistically conceptualises, and synthesised literature and theories to generate a new perspective on CSR communication. The paper bridges this gap by proposing a conceptual Stakeholder-Centric Corporate Social Responsibility communication (SCCSRC) framework that integrates RL and stakeholder-focused perspectives into CSR communication. The research expands current understanding by redefining CSR communication through RL principles using a systematic and integrative literature review, offering a more engaged and ethical approach to organisation-stakeholder dialogue. Keywords: Corporate Social Responsibility (CSR) Communication, Responsible Leadership (RL), Stakeholder-Centrism, Stakeholder Communication, Stakeholder Engagement

Corporate communication · Corporate social responsibility · Social responsibility · Stakeholder · Stakeholder engagement · Stakeholder Theory · Organizational Leadership and Management Strategies

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Open DOIOpen Access