Service Innovation Model in Boarding School Programs for New Students at Islamic Higher Education
Bibliographic Data
| ID | 22258446 |
|---|---|
| Authors | Zuri Pamuji, Fauzi Fauzi |
| Year | 2023 |
| Volume | 4 |
| Issue | 2 |
| Pages | 319-334 |
| Publication date | 2023-07-05 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Tafkir Interdisciplinary Journal of Islamic Education (JOURNAL) |
| Journal identifiers | ISSN: 2723-4975 • E-ISSN: 2723-4975 |
| Publisher | Institut Pesantren Kh. Abdul Chalim Pact Mojokerto (PUBLISHER) |
| DOI | 10.31538/tijie.v4i2.443 |
| OpenAlex | W4383218169 |
| Language | EN |
| References cited | 9 |
This research seeks a service innovation model at Ma'had Al-Jami'ah, a unit at an Islamic religious university in Indonesia, both during the Covid-19 pandemic and its sustainability after the pandemic subsided. This research is based on field studies using a mix-method with a sequential exploratory design. Observations, documentation, interviews, and questionnaires with a sample of 172 students are used to gather the data. As for analysis techniques: preparing data to be analyzed, exploring data, conducting post-exploration data analysis, selecting data that represents the results of the analysis, displaying the interpretation of the results, and validating the data and results. The results show that service innovation is carried out using a configuration model through the application of CLER (configuration, linkage, environment, resources) based on the use of technology to deal with existing situations and the application of five innovation characteristics. The implementation of service innovation is directed at information and registration, learning, and evaluation services. Based on the existing sample, the percentage of students participating in the Islamic boarding school program in the BTA-PPI competency test reached 78
Business · Data collection · Documentation · Engineering management · Exploratory research · Geography · Islam · Knowledge management · Medical education · Service innovation · Sociology · Computer Science · COVID-19 Prevention and Impact · Engineering · Information Retrieval and Data Mining · Medicine · Public Health and Nutrition · Marketing
The Covid-19 pandemic
Application and theory gaps during the rise of Artificial Intelligence in Education
Innovation in education
Anthropology and Modern Life
Psychological Effects of Covid-19 Pandemic on Society and Its Reflections on Education
Innovation in Response to the Covid-19 Pandemic Crisis
Responsible innovation and education
Innovation in teacher education
The Societal Consequences of Higher Education
| Citation velocity | historical |
|---|---|
| Highly cited | No |