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Understanding and accessing the continuum of human/animal support services

A scoping review

Bibliographic Data

ID22361456
AuthorsLisa Townsend (0000-0003-3301-7848, Virginia Commonwealth University, corresponding author), Grace S Phillips (0000-0001-8641-0462, Animal Welfare Institute), Grace Phillips (Virginia Tech), Janet Hoy-Gerlach (0000-0001-5578-9684, Open Door Veterinary Collective, 1419 Patton Ave, Asheville, NC, 28806, United States), Heather Cammisa (Open Door Veterinary Collective, 1419 Patton Ave, Asheville, NC, 28806, United States)
Year2025
Publication date2025-08-22
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman-Animal Interactions (JOURNAL)
Journal identifiersISSN: 2957-9538 • E-ISSN: 2957-9538
PublisherCABI Publishing (PUBLISHER)
DOI10.1079/hai.2025.0037
OpenAlexW4413436856
LanguageEN
Citations received1
References cited29

Background : Approximately 66% of US households have companion animals (CAs); the majority view them as family (American Pet Products Association, 2023–2024). During economic, health, housing, and other crises, people and CAs become vulnerable to “involuntary separation” and associated risks. Human-animal support services (HA/SS) exist to keep human-animal families together. Yet, little research describes existing HA/SS services. This scoping review used Arksey and O’Malley’s framework to (1) create an initial map of HA/SS organizations in the United States (number and location); (2) describe their funding structure, (3) document the types of services provided, and (4) provide recommendations for expanding HA/SS. Methods : We reviewed academic and online HA/SS resources using Web of Science (Clarivate) for academic publications, Google site search (.org and .edu domains) for websites, and the Pethelpfinder.org clearinghouse. Organizations were included if they described US-based programs that offered interventions to prevent involuntary separation. HA/SS organizations identified by academic or Google site search were analyzed to identify geographic locations, services offered, funding sources, and population served. We compared the number of HA/SS programs identified by each search. Results : Clarivate identified 950 peer-reviewed journal abstracts and nine organizations. An additional 86 HA/SS agencies were uncovered by Google search. In comparison, Pethelpfinder.org revealed 481 organizations. HA/SS “resource deserts” were identified, largely concentrated in the Western USA. The majority (70%, n = 66) of HA/SS were initiated by non-profit animal welfare agencies; the minority originated in the human service sector. Few (5%, n = 5) involve joint collaborations between animal- and human-services. Interventions ranged from comprehensive medical, veterinary, and psychosocial services to single supports such as pet food banks. Most organizations depend upon charitable contributions; few receive local, state, or federal funds. HA/SS clients ranged from low-income families to people with immunosuppression, unhoused individuals, and those experiencing crises. Conclusions : The majority of HA/SS originates in the animal welfare sector. Clearinghouses such as Pethelpfinder.org may be more efficient ways of identifying HA/SS than other sources. Further research is needed to optimize growth of HA/SS and facilitate collaboration across human and animal service sectors

Business · Economics · Environmental health · Human resources · Human services · Library science · Management · Political science · Population · Psychological intervention · Public relations · Agriculture and Farm Safety · Computer Science · Human-Animal Interaction Studies · Medicine · Nursing · Zoonotic diseases and public health

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    Open Access•Laura McCosker, Laura K McCosker et al.•Journal of Social Distress and…•2024

  • Reimagining Healthcare

    Open Access•Janet Hoy-Gerlach, Lisa Townsend•International Journal of…•2023

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    Open Access•Jasmine Montgomery, Zhanming Liang et al.•Anthrozoös•2024

  • Crosstrails

    Open Access•Lori R Kogan, Sherry McConnell et al.•Violence Against Women•2004

  • Scoping studies

    Hilary Arksey, Lisa O’malley•International Journal of Social…•2005

Unique citing works1
Citations per year1
Citation span2026 - 2026 (1)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 1

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