Dados Bibliográficos

AUTOR(ES) W. Zhao , D.E. Clementson , Michael J. Beatty
AFILIAÇÃO(ÕES) Grady College of Journalism and Mass Communication, University of Georgia , Athens,, School of Communication, University of Miami , Coral Gables,
ANO 2024
TIPO Artigo
PERIÓDICO Human Communication Research
ISSN 0360-3989
E-ISSN 1468-2958
EDITORA Sage Publications (United States)
DOI 10.1093/hcr/hqae015
ADICIONADO EM 2025-08-18

Resumo

Politicians tend to try deflecting scandals. Based on an attribution theory-driven perspective on persuasion, however, politicians should proactively confess. In a preregistered, multiple-message design, we conduct controlled, random assignment experiments. A mediation model is tested. Inspired by crisis communication's change-of-meaning concept, the first variable appraises the extent to which voters perceive that the messaging indicates the politician is engaging in a cover-up. The second linkage is the politician's credibility. The outcome variable is voters' behavioral intentions. In Experiment 1 (N = 905 U.S. voters), stealing thunder and apologizing outperform stonewalling, changing the subject, sequentially apologizing plus deflecting, or silence. Experiment 2 (N = 277) finds that, in a sex scandal, stealing thunder and apologizing continue to perform equally well. Our theoretical contribution resides in enhancing the explanatory power of theories designed to explain image repair, as well as empirically testing the independent and combined role of apology and stealing thunder.

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