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Fostering Self-directed Learning Among Academic Support Staff in Higher Education

Insights into Building Workplace English Competency and Learner Confidence Through the Language Clinic Program

Bibliographic Data

ID22416165
AuthorsCamik Wanhassan (0009-0002-0425-289X, King Mongkut's University of Technology Thonburi, corresponding author)
Year2026
Publication date2026-03-23
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueAdult Education Quarterly (JOURNAL)
Journal identifiersISSN: 0741-7136 • E-ISSN: 1552-3047
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/07417136251412361
OpenAlexW7140124256
LanguageEN
References cited14

This study explores how academic support staff in a multilingual university context developed self-directed learning (SDL) behaviors through participation in the Language Clinic Program, a structured workplace English self-development program. Guided by narrative inquiry, it traces the learning journeys of four participants through SDL readiness questionnaires, learning contracts, reflective assessments, personalized consultations, satisfaction scales, and stimulated recall interviews. The findings reveal that SDL was cultivated not only through these structured, narrative-informed tools but also through emotional trust, self-recognition, and workplace relevance. Participants reported enhanced communication competence and language confidence while redefining their learning identities. The study offers new insights into how SDL develops not only from strategic planning but also through relational trust and narrative engagement, particularly in resource-sensitive workplace settings. It underscores how narrative-based support can strengthen both language development and confident learner autonomy among adult learners in higher education.

Autonomy · Language acquisition · Language Learning Strategies · Language proficiency · Learner autonomy · Narrative · Recall · EFL/ESL Teaching and Learning · Innovative Education and Learning Practices · Second Language Learning and Teaching

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Citation velocityhistorical
Highly citedNo

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