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Embedding action learning for strategic transformation

A reflective account of practice at Ping An Bank

Bibliographic Data

ID22425652
AuthorsChristine Abbott (0000-0002-3494-1998, Centre for Action Learning England, corresponding author), Jun Wu (0000-0002-2693-7112, Ping an Bank China), Wenjing Cui (0009-0002-4001-0775, Ping an Bank China), Zhixia Mei (Ping an Bank China)
Year2026
Volume23
Issue1
Pages98-103
Publication date2026-01-02
Open AccessNo
TypeARTICLE
VenueAction Learning: Research and Practice (JOURNAL)
Journal identifiersISSN: 1476-7333 • E-ISSN: 1476-7341
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/14767333.2026.2623315
OpenAlexW7133659579
LanguageEN
Citations received1

This account of practice examines the use of action learning at Ping An Bank, a large Chinese financial enterprise, to address strategic challenges while developing leadership capability. Through the creation of multi-topic and single-topic action learning sets involving middle and senior managers, the organisation pursued both individual and collective learning objectives. Drawing on participant and facilitator reflections, the paper illustrates how questioning, reflection, and collective inquiry supported organisational learning and leadership development. Explicit links are made to Revans’ theory of action learning and to Pedler and Abbott’s work on facilitation and system learning. The account aims to demonstrate how action learning can be embedded at scale through reflective facilitation, internal capacity building, and alignment with strategic priorities in a complex organisational context.

Action learning · Action research · Embedding · Experiential learning · Reflective Practice · Complex Systems and Decision Making · Management and Organizational Studies · Organizational Learning and Leadership

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Citations per year1
Citation span2026 - 2026 (1)
Highly citedNo

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