Human resource management digital technology response mechanism based on employee value proposition

Bibliographic Data

ID22428005
AuthorsYanping Yang (0000-0003-0984-996X, Nanjing Tech University Pujiang Institute , Nanjing), 杨艳萍 杨艳萍 (Nanjing Tech University, corresponding author)
Year2026
Volume22
Issue6
Pages1358-1380
Publication date2026-06-17
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueSocial Responsibility Journal (JOURNAL)
Journal identifiersISSN: 1747-1117 • E-ISSN: 1758-857X
PublisherEmerald (PUBLISHER)
DOI10.1108/srj-02-2025-0125
OpenAlexW7163929193
LanguageEN
References cited48

Purpose Digitalization has introduced new momentum into human resource management (HRM) practice and research. However, managers and scholars face the challenge of integrating digital technology with employees to maximize its positive impact. This study aims to explore how employees’ perceptions, emotions, adaptation and resistance toward digital technology influence job performance within the context of digital HRM. Design/methodology/approach Drawing on structuration theory and employee value proposition, this study develops a theoretical model linking employees’ responses to digital technology with job performance. A questionnaire survey was administered to 412 Didi drivers in China. Data were analyzed using structural equation modeling with LISREL 8.70 software to test the proposed hypotheses. Findings The study found that (1) the cognitive, emotional experience and adaptation stages of employees have a significant positive effect on their work performance. (2) The resistance mentality of employees has a significant negative effect on their work performance. (3) Work motivation and satisfaction play a significant mediating role between cognition and work outcomes. Research limitations/implications The study is limited in its focus on a specific sample of Didi drivers, a factor that may limit the general applicability of the study conclusions. Practical implications The research findings have effectively expanded the scope of discussion on the anthems of employee performance, provided the academic community with in-depth insights into multiple influencing factors and enriched the theoretical system of performance management. In addition, these findings have significant guiding implications for the field of practice, especially in addressing the challenges of digital HRM. Originality/value This study reveals the impact of digital technology on Didi drivers’ cognition, emotions, behavior and performance, providing corresponding social responsibility for managers and promoting closer integration and collaborative progress between technology, employees and organizations.

Human resource management · Human resources · Job satisfaction · LISREL · Structural equation modeling · Technology Acceptance Model · Value proposition · AI and HR Technologies · Employer Branding and e-HRM · Technostress in Professional Settings

Tools

Open DOI