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Service and leadership in the university

Duoethnography as Transformation

Bibliographic Data

ID2247015
AuthorsE Fitzpatrick (0000-0003-2583-5605, University of Auckland, corresponding author), Sandy Farquhar (University of Auckland)
Year2018
Volume7
Issue3
Pages345-360
Publication date2018-10-08
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Organizational Ethnography (JOURNAL)
Journal identifiersISSN: 2046-6749 • E-ISSN: 2046-6757
PublisherEmerald (PUBLISHER)
DOI10.1108/joe-08-2017-0037
OpenAlexW2809601990
LanguageEN
Citations received6
References cited18

Purpose The purpose of this paper is to use duoethnography to explore experiences of service as work in the university, an institution increasingly shaped by neoliberal values. The authors trace the shift in emphasis within the university from one of a care-oriented form of service to a highly managerial form of service. The authors first interrogate childhood stories to make sense of the initial response to the role of service in a lecturer position, and then to the increasing organisational demand for leadership within the university

Business · Ethnography · Institution · Linguistics · Management · Pedagogy · Political science · Public relations · Service (business · Social science · Sociology · Work (physics · Anthropology · Engineering · Management and Organizational Studies · Philosophy · Service-Learning and Community Engagement · Social Work Education and Practice · Marketing

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Unique citing works6
Citations per year1
Citation span2020 - 2026 (7)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 6
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