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Negotiating inter-professional interaction

Playing the General Practitioner-Pharmacist Game

Bibliographic Data

ID2249348
AuthorsF H Bradley (0000-0002-0009-1470, University of Manchester, corresponding author), Fay Bradley (Division of Pharmacy & Optometry University of Manchester UK), Darren M Ashcroft (0000-0002-2958-915X, Division of Pharmacy & Optometry University of Manchester UK), N Crossley (0000-0003-0969-9121, School of Social Sciences University of Manchester UK)
Year2018
Volume40
Issue3
Pages426-444
Publication date2018-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueSociology of Health & Illness (JOURNAL)
Journal identifiersISSN: 0141-9889 • E-ISSN: 1467-9566
PublisherWiley (PUBLISHER • GB)
DOI10.1111/1467-9566.12656
PMID29327351
OpenAlexW2767180192
LanguageEN
Citations received3
References cited27

Despite a mutual interest in optimising the benefits of medication for patients, the general practitioner (GP) and community pharmacist (CP) often work in isolation from one another, both physically and figuratively. Sources of tension include pharmacy's 'shopkeeper' image, traditional medical hierarchies and potential encroachment on professional boundaries. This article examinesGPandCPperceptions of their interactions and negotiations and, drawing on the works of Stein and Goffman, identifies a set of 'unwritten' rules, termed the 'GP-pharmacist game', which involves the concept of 'face-work'. Qualitative interviews with 20GPs and 23CPs located in four geographically and demographically different areas in England were conducted during 2010-11. Key rules of the game include the pharmacist avoiding blaming theGP, using discretion in front of patients, and balancing the necessity and frequency of the communication. This article argues that whilst adhering to the 'GP-pharmacist game' may avoid conflict and 'get the job done', it may also constrain efforts to meet wider health care policy aims of a more collaborative relationship

Discretion · Isolation (microbiology) · Negotiation · Pharmacist · Political science · Public relations · Set (abstract data type) · Sociology · Work (physics) · Computer Science · Engineering · Law · Medicine · Mental Health and Patient Involvement · Nursing · Patient-Provider Communication in Healthcare · Pharmaceutical Practices and Patient Outcomes · Pharmacy · Psychology

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    Open Access•Ali Hindi, Seston Em et al.•Health & Social Care in the…•2019

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    Open Access•Annelies Bollen, Reema Harrison et al.•Health & Social Care in the…•2019

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Unique citing works3
Citations per year0,43
Citation span2019 - 2019 (1)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 3
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