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Working diagnosis

The medical labour process and the classification of suffering

Bibliographic Data

ID2250180
AuthorsJosh Seim (0000-0002-4503-1228, Department of Sociology Boston College Chestnut Hill Massachusetts USA, corresponding author)
Year2024
Volume46
IssueS1
Pages208-224
Publication date2024-03-01
Open AccessYes
TypeARTICLE
VenueSociology of Health & Illness (JOURNAL)
Journal identifiersISSN: 0141-9889 • E-ISSN: 1467-9566
PublisherWiley (PUBLISHER • GB)
DOI10.1111/1467-9566.13587
PMID36404496
OpenAlexW4309515374
LanguageEN
Citations received4
References cited28

Medical sociologists argue that diagnosis is a critical component of medicine and that diagnosis is most obviously exercised by doctors. This scholarship, however, largely ignores other medical workers. I extend the concept of working diagnosis to help solve this problem. These are partial and preliminary medical classifications of suffering that are imposed between informal experiences of illness and formal classifications of disease. In a complex division of medical labour where doctoring is a minority practice, working diagnoses are critical forces that shape, and are shaped by, the relational conditions of medical production. To illustrate the analytical promise of this concept, I sharpen it through an ethnography of ambulance work in California. Working diagnoses in this case are officially referred to as 'primary impressions'. I show how these impressions are deeply embedded in the relations of paramedical production. Three are specifically highlighted: the relations between ambulance crews and their patients, the relations between ambulance crews and their nurse and police counterparts and the relations between ambulance crews and their managers. I work towards a simple but rarely stated conclusion: medical sociologists should focus more heavily on how diagnostic processes influence labour processes and vice versa

Division of labour · Ethnography · Medical diagnosis · Political science · Process (computing) · Scholarship · Sociology · Work (physics) · Computer Science · Emotional Labor in Professions · Engineering · Historical and Scientific Studies · Historical Psychiatry and Medical Practices · Law · Medicine · Psychology

  • E-prescription and invisible work in genomics in France

    Open Access•Juliette Froger-Lefebvre, Quentin Lade et al.•Frontiers in Sociology•2023

  • Diagnosing by anticipation

    Open Access•Erik Børve Rasmussen, Lars E F Johannessen et al.•Sociology of Health & Illness•2024

  • Silence as a discourse regime in professional interactions within hospitals

    Open Access•Antoine Glauzy, Jean-Philippe Bouilloud•Social Science & Medicine•2026

  • Silence as a manner within the doctor's epistemic posture during the diagnostic process

    Open Access•Antoine Glauzy•Social Science & Medicine•2025

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    Open Access•Mildred Blaxter•Social Science & Medicine Medical…•1978

  • Ambulance Transport of Patients with Mild Conditions in Hokkaido, Japan

    Open Access•Hiroshi Yazaki, Hiroshi Nishiura•International Journal of…•2020

  • Sociology of diagnosis

    Open Access•Annemarie Jutel•Sociology of Health & Illness•2009

  • Beyond the Sociology of Diagnosis

    Open Access•Annemarie Jutel•Sociology Compass•2015

  • Naming and Framing

    Phil Brown•Journal of Health and Social…•1995

  • Producing paramedicine

    Open Access•Josh Seim, Michael Corman et al.•Social Science & Medicine•2022

  • Asylums

    Erving Goffman, David Dutton et al.•Asylums•2017

  • How I Learned What a Crock Was

    Open Access•Howard S Becker•Journal of Contemporary Ethnography•1993

  • Participant Observation, Observant Participation, and Hybrid Ethnography

    Open Access•Josh Seim•Sociological Methods & Research•2024

  • Illnesses you have to fight to get

    Open Access•Joseph Dumit•Social Science & Medicine•2006

Citations per year1.33
Citation span2023 - 2026 (4)
Highly citedNo

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