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The Effects of Person-Centered Social Support Messages on Recipient Distress Over Time within a Conversation

Bibliographic Data

ID22693696
AuthorsA Rain (0000-0002-1639-8557, University of Arizona, corresponding author), Stephen A Rains (University of Arizona), Andrew C High (0000-0002-9397-6875, Department of Communication Arts & Sciences, Pennsylvania State University Park, PA 16801, USA)
Year2021
Volume71
Issue3
Pages380-402
Publication date2021-07-27
Open AccessYes
TypeARTICLE
VenueJournal of Communication (JOURNAL)
Journal identifiersISSN: 0021-9916 • E-ISSN: 1460-2466
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1093/joc/jqab010
OpenAlexW3164429626
LanguageEN
Citations received7
References cited21

Although prior research documents the benefits of supportive messages containing higher levels of verbal person centeredness (VPC), the effects of this message property over time within a discussion are not well understood. This project evaluated predictions about the effects of high and low VPC messages over time drawn from the theory of conversationally induced reappraisals and the dual-process model of supportive communication outcomes. Participants (N = 281) completed an interaction with a computerized support provider in which the level of VPC was manipulated. Before and after the interaction and after receiving each of four supportive messages, participants rated their emotional distress, reappraisal, and validation. Participants in the high and low VPC conditions exhibited a significant reduction in emotional distress from before to after their interaction. Receiving subsequent messages with high levels of VPC produced a non-linear trend in distress reduction, whereas receiving subsequent low VPC messages fostered little change.

Anxiety · Conversation · Developmental psychology · Distress · Emotional distress · Psychiatry · Social support · Attachment and Relationship Dynamics · Clinical Psychology · Communication · Family Support in Illness · Language, Discourse, Communication Strategies · Psychology · Social Psychology

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Citations per year2.33
Citation span2023 - 2026 (4)
Highly citedNo
Open DOI
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