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Maintenance Communication in Superior-Subordinate Work Relationships

Bibliographic Data

ID2269740
AuthorsJaesub Lee (0000-0003-2922-9135, University of Houston), Fredric M Jablin (University of Richmond)
Year1995
Volume22
Issue2
Pages220-257
Publication date1995-12-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHuman Communication Research (JOURNAL)
Journal identifiersISSN: 0360-3989 • E-ISSN: 1468-2958
PublisherOxford University Press (OUP) (PUBLISHER)
DOI10.1111/j.1468-2958.1995.tb00367.x
OpenAlexW2087460802
LanguageEN
Citations received19
References cited46

Cette recherche englobant deux etudes avait un triple objectif : (1) identifier les situations strategiques dans lesquelles superieurs et subordonnes ressentent le besoin de maintenir leurs relations ; (2) decrire les strategies et tactiques de communication que superieurs et subordonnes utilisent sciemment pour maintenir leurs relations ; et (3) examiner la maniere dont superieurs et subordonnes, au cours de differents types d'echanges relationnels, ont recours a des comportements et des activites de communication de maintien dans des situations strategiques de maintien. Les resultats indiquent que 50% environ des situations de maintien identifiees par les personnes interrogees concernaient des contextes interpersonnels en phase de deterioration, 25% concernaient des situations en phase evolutive et 25% des situations ordinaires. De plus, les resultats semblent indiquer que la maniere dont ils utilisent ces strategies est tout a fait unique selon la situation et la qualite des relations entre dirigeant et employes (telle qu'elle est percue par les subordonnes

Interpersonal communication · Knowledge management · Organizational communication · Work (physics · Academic and Historical Perspectives in Psychology · Computer Science · Psychology · Psychology of Social Influence · Social Psychology · Team Dynamics and Performance

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Unique citing works19
Citations per year0,7
Citation span1999 - 2024 (26)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 19

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